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I have got a dell latitude c610 computer +it is cumin on with the dell logo but is then sayin that windows has shut dwn 2 protect it,i dont have a disk,iv lookled online2c if ny thing can b downloaded but cant find nythting can u help

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  • rachelemckay Apr 26, 2010

    my dell latitude c610 is statin that windows has shut dwn 2 protect my computer,im unable 2 start up on safe mode,and also unable 2 find my original there ny thing i can do 2 fix my computer?kind regardsrachel, also says no partition1



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Hello and Welcome to FixYa!

That is a very common occurring problem that usually happens if there is some hardware resource conflict like Ram or other computer peripherals like LAN card, Modem & other PCI slot peripherals. It also happens if the Partition table or the drive data records are getting bad/corrupted or in the worse case if the Hard disk is going Dead. Getting into the details of the problem yields paragraph like discussions that ends up with nothing.
Cutting Long story Short. Here is a step by step summarized actions that you should act upon to a make a successful attempt to recover from the trouble.

Try to boot in the ' Safe Mode' Using F8 function key and Check " Drive for Errors" (Scandisk). Check the 'Device Manager" for any possible driver conflicts.Make sure there is no driver conflict. In case if there is any Uninstall and re-install it in safe mode.
If the System doesn't boot to " Safe mode", Try other Options like "Last good configuration that Worked", VGA e.t.c.
If none of the above options work. You end up with nothing else to Refresh your PC by installing a New OS.
Incase of a bad Hard disk, you will sooner or later be able to receive the same Blue screens.
For this you need to back up all your data using Windows Live Cd. I would prefer you to use Linux based OS. I usually use UBUNTU live CD for that purpose.
You can have it downloaded by the following link:
Ubuntu Live CD Download Page.
Burn the Image on the CD using any other Computer. And Backup all your data to some other External Data Storage Device (External hard Disk, USB drive).
Now Use Some HDD diagnosis Tools for checking the stability of your Hard Disk Like PowerMAX, Seagate Utility, e.t.c.
Replace the hard disk if faulty/unstable. In case its not, Install New OS on the same Hard after properly formatting complete System.
Sorry for this speech like conversation, but it is necessary to explain the complete scenario. I hope you would understand and Don't mind Spending few minutes.

Best of Luck,

Please do RATE my Solution, If found Helpful,



Posted on Apr 26, 2010

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You need to reinstall the system using the licence number on the sticker usually placed at the bottom side of the laptop.

Microsoft does not distribute replacement disk to reinstall OEM licenced Windows, so that you will need to find a disk.

If you want to purchase a new licence, you can get one from the Dell store.

A common way to proceed is downloading a disk with the operative system corresponding to the version on the sticker (eg. Windows XP Home), and reinstalling the system.

This practice is not endorsed by Microsoft, but it is not illegal, providing that you use a genuine licence number valid for installation on this computer.

THis is the operation performed also at local computer shops to reinstal OEM operative system.

The operation is done for a small fee at computer shops. A good option would also be having the job done at a local shop.

If you want to DIY, you will need a Windows install disk of the same version printed on the licence sticker.

A way to get the disk is by downloading the disk. Please be aware that most persons making the download available are breaking the law by also providing invalid licence numbers or programs to disable Windows Validation procedure. If you decide to download the disk, also be aware that software distributed in this way may contain viruses.
In no case use a licence that does not belong to your computer genuine license, or does not come from a genuine Microsoft system COA sticker that can be installed on your computer.

To download the disk you will need at least three programs:

1) a p2p downloader: µTorrent

2) a p2p search utility: Convivea - Bit Che

2) a CD/DVD burning utility: Free CD/DVD burning

Install the downloader, then the search utility. Search a Windows disk for your same version. Choose one that does not offer crack or validation cheating. Download may take over one day to complete.
When download is complete burn a CD by installing CD burning software.

Start the C610 with the Windows disk inside and reinstall Windows.

After installing the operative system you will need to download and install all the software drivers listed here.

The operation is quite complicate, and system reinstall is suggested to an advanced computer user.

If you have not done anything similar before, better taking the laptop to a shop, or contacting Dell to arrange a repair. This will also exclude the risks related to download of not verified ( and often non-legal) software using P2P.

Repair cost at t shop starts at about $50.


Posted on Apr 26, 2010


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