Question about HP PowerTrust UPS System

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Hello!!, I have a ups that was supplied by a contractor and Information on the name plate indicated that the UPS was manufactured by AEM with the following details; 1.Model number T2K010 2.serial number 020915u I would be grateful if you could help me source for the soft key pad that is bad on the ups. Thanks. Mohammed Dini

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: DL380 cannot see the UPS on COM port with serial

It is not a standard serial cable. It has different pin-outs.
You need to find the original cable or puchase one from HP.

I think they make serial cables where you can change the pin-outs but you would have to find one and figure out the correct pin-outs.

If this helps please vote for my solution.

Posted on Sep 11, 2009

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SOURCE: Dear experts; We have a HP

Is the cable USB or SERIAL?
make sure serial port IRQ is enabled in BIOS
ALso make sure you are using x64 and not x32 drivers for UPS
ALso try getting a USB cable to connect to your UPS device

Posted on Mar 18, 2011

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Instructions manuals

Hello Julie,

We will need a little more information to be able to assist you. We will need the manufacturer name, model number and service tag number. Actually, every bit of information you can give us from the label(s) on the bottom of your machine will be helpful. if you need manuals for your operation system please indicate manufacturer name, family name, i.e. "Vista" and version number if known. Please reply here with the information and we will assist you.

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Good Day, I am looking for a user manual for the MLA UPS mk 20 M3000 if you can help me please.

Most major manufacturers supply manuals online so if you were to log on to the manufacturer's web site, you may be pleasantly surprised as usually, if available, one is able to download, by model number, Customer Instruction Manuals, Dealer Network for spare part supplies as required.

The information is normally free of charge.

I hope this helps.

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Twice now our router has failed to work after lightening strikes. The UPS means its lights still flash etc but the router itself does not work. Why does the UPS not protect it and what do we need to do...

A UPS is generally not designed or manufactured to protect against lightning strikes and / or power surges. Its purpose is ensure that whatever it is supplying power to does not turn off in the event of a power outage. You would be better served by getting a lightening protection strip from a hardware store that comes with insurance against damge from lightening and power surges. Alternately at substantially more cost, you can have an electrician or lightening protection contractor install whole-house lightening protection. Lightening protection strips with insurance included are relatively inexpensive.

Please don't forget to rate this if you found this helpful.

Jan 14, 2011 | Computers & Internet

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Trying to locate a fan motor for this unit apparently it has metric shafts

Hi, the best place for you to buy heating and air conditioning parts if you are not a contractor, is Grangers supply. On the motor, you will have a paper data plate with most all of the information you will need. I don't know if you have a Grangers supply where you live or not, but they are very big, and stock any part you may need. If you have the motor out, you can take it to them. This will be your best bet. You may have to go to the Internet and order this motor, or try a local appliance parts house. Just to be honest with you, some motors are hard to find. They do make universal motors that will fit. Take the model, serial, and name of your unit with you also. Please keep me posted on the out come. I would like to here back from you on this I if you cant get one, give me all of the information you can and I will find it for you. Please don't forget to rate me as I know you will be kind.
A/C, Heating, & Refrigeration Contractor

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2 Answers UPS was fully discharged and packed upto 2months, 2 months ago , i was taking 20 min backup from it.but now its not giving any backup when power off.....plz suggest..

hold the reset button on UPS for 30secs while the power is turned on...
Then keep the UPS on charge for 16 hours with no load...
then check for the backup... while you shut down the computer you should not turn off the power supply to UPS...

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Matrix 5000 ups does not switch over to ac Supply. Ac power detected by the system but still working on dc supply.

Forgive me if you checked this already but make sure that the outlet is live by plugging something else in it. Some outlets can be turned off by light switches.

Once you are certian the outlet is hot then it may be a case of the outlet not delivering enough power. Depending on the UPS you may be able to correct this by decreasing the UPS' sensitivity level. This will prevent it from going to DC power when it detects low voltage from the outlet.

I recommend that you contact the manufacturer or search there website for further troubleshooting information.

I hope this helps.

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keep on your main switch. off all the lights fan and other electrical items, let that inverter get charge first

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Hi i jus need box and speaker specs for the dual 2 ohm 10pw3

General Information Manufacturer: Eaton Corporation
Manufacturer Part Number: 103004248-5592
Manufacturer Website Address:
Brand Name: Eaton
Product Series: PW3105
Product Model: PW3105 700
Product Name: Powerware PW3105 700VA Tower UPS
Product Type: Standby UPS
Technical Information Plug/Connector Type: NEMA 5-15P
Receptacles: 4 x NEMA 5-15R - Battery Backup System
Switching Time:
  • 6 ms
  • 6 ms
Dataline Protection: RJ-45 Internet
Power Description Load Capacity: 700VA/420W
Input Voltage: 110V AC
Input Voltage Range: 0V AC to 160V AC
Output Voltage: 115V AC
  • 50Hz
  • 60Hz
Management Overload Protection: Circuit Breaker
Interfaces/Ports Interfaces/Ports: 1 x USB
Battery Information Batteries: Maintenance Free Sealed Lead-acid
Backup/Run Time: 3 Minute 420W Full-load
Physical Characteristics Form Factor: Tower
  • 4.4" Height x 11" Width x 7" Depth
  • 4.4" Height x 11" Width x 7" Depth
Weight: 9.7 lb
Miscellaneous Certifications & Standards:
  • Safety: UL 1778 3rd Edtion/CSAC22.2 No107.3, Designed to meet UL497A
  • EMI: FCC Class B
  • Software Included: Powerware LanSafe Software
    Green Compliance: Yes
    Green Compliance Certificate/Authority: RoHS

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