Question about HP DeskJet F380 All-In-One Printer

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Print "Error" Document won't print. "Error" appears when I click on the printer icon. cant delete item at top of printing queue

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You need to log in as a full administrator access.. then remove any pending printer job... in the printer property..

Posted on Mar 24, 2008

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I have a manul I'm wanting to print, but now I don't want to print it. How do I stop it? And also it is printing little boxes (Not the words) What do I do about that?


Runaway print jobs are always a pain! First, power off your printer to stop it from wasting paper. If the power button doesn't work, pull its plug. That will stop the printing for now but your print job will probably restart when the power is resumed.

Whether you are using a PC or Mac, documents that you send to the printer are managed by a printer management service which is responsible for printing documents in the correct order and handling any printer problems that occur. When the printer is turned off, any documents you print will be saved (queued) for printing when the printer starts again. To fix your runaway printing problem you simply need to delete the copy of your large document that is still queued for printing.

On Windows you will see a small icon on the toolbar at the bottom right of your screen that looks like a printer. When you click on the icon you should see a window appear which has the name of your printer in the title bar (e.g. HP Deskjet) and a list of any documents waiting to be printed. To delete a print job, simply right-click on the document name in the list and select "Cancel". When asked "are you sure you want to cancel the document" click on YES and the document will be deleted from your printer queue. Repeat this for all documents in the list until it is empty, then you can restart your printer.

The process on a Mac is similar and even easier since you will see a bouncing printer icon with an exclamation point on it on your toolbar. Click on that icon to see the print queue, click on the document you want to delete and press the DELETE key to remove it.

Jul 30, 2013 | HP DeskJet 6540 InkJet Printer

1 Answer

49.4C06 Service Error


This is a printer queue error. Go into your printer icon and select properties. You will see an item "check what's printing" click on this and it will take you to the print queue. Highlight each item and right click and delete.

Feb 27, 2013 | HP LaserJet 4650 Color Printer

1 Answer

Need to delete document in queou


Try the steps below to clear print jobs stuck in the print queue:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Dec 23, 2011 | Lexmark X2500 All-In-One Printer

1 Answer

My pc tells me that it is sending to print but nothing happens epson d92


Try this one.

1. Open Printers and Faxes.
2. Then double click on the printer icon. And you will see this window.

omelsoft_1.jpg

3. Check if there any documents that are on queue in top of the document your trying print recently.
4. Select that document, Right Click then Cancel.
5. If there's an error in deleting the file. You need to reboot your computer to reset everything in queue on your printer.

Mar 18, 2011 | Epson Office Equipment & Supplies

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

1 Answer

WHEN I WONT TO PRENT MY PRENTER TOLD ME THAER IS NO SOFTWER MY PRODUCT : oPTRA t 610 WHEN I WONT PRENT I TURN OFF & ON oR OBEN THAE DOOR


Default Printer Issue
The wrong printer is set as the default. See the image below for an illustration.
pattlnk_1132009_021-enus32058def.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:


    1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
      -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

    2. Right-click on the printer icon, and click Set as Default Printer. A check mark displayed above the printer icon now identifies it as your default printer.

    3. Try printing again.

Topic 3: Printer is "Offline"
The printer is set to Offline and the printer icon appears washed-out. See the image below for an illustration.
pattlnk_1132009_022-enus32058ofln.jpg
What to do
Open the Printers or Printer and Faxes folder and locate the correct printer icon. To do this:

  1. -In Windows XP, click Start > Settings > Printer and Faxes (or Start > Control Panel > Printers and Faxes).
    -In Windows Vista, click Start > Control Panel > Hardware and Sound > Printers.

  2. Right-click on the printer icon, and select Use Printer Online.

  3. Try printing again.

Topic 4: Printer is not Ready
The printer is in an "Intervention Requested" state (e.g. paper jam, paper out) but no Windows print error notification message is displayed.
Explanation
The print job cleared the print queue. This means the print queue icon has disappeared from the notification area ('systray') of the task bar. The printer is holding the job, however, until the the printer is returned to a ready state.
What to do
Check the printer LCD, or operator panel menu, to verify that the printer is in a ready state. If not, return it to the required status.
Topic 5: Printer is Paused
The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.
Explanation
This is typically an end user error. Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).
What to do

    1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)
    2. Click on Printer in the upper left-hand corner of the menu bar.
    3. Is there a check mark next to Pause Printing?

      -If yes, click on Pause Printing to turn off this Windows feature.
      -If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.

Topic 10: Windows Print Spooler Issue
A problem with the Windows print spooler is preventing successful printing.
What to try
Stop and start the Windows print spooler. To do this:

  • -In Windows XP, click Start > Control Panel > Administrative Tools > Services, click on Print Spooler, click on Stop the service, and then click on Start the service.

  • -In Windows Vista, click Start, type services.msc in the Start Search box, and then click services.msc in the Programs list. Right-click on Print Spooler, and then click Stop. Finally, right-click on Print Spooler again, and then click Start.

Remove the first print job from the print queue. To do this:

  1. Double-click on the print queue icon to open the print queue. (This may also appear as a small printer icon in the lower-right notification area of the task bar.)

  2. Click on the first job listed so that it is highlighted.

  3. Click on Document in the top menu bar.

  4. Click on Cancel.

  5. Click Yes when you see: "Are you sure you want to cancel the selected jobs?"

Click here for illustration.
Topic 11: Other Issues
Other possible causes of a print job not printing include:

  • -USB connection problem if locally connected only.

  • -Firewall issues preventing communication.

  • -Workplace virtual private networks (VPNs) preventing communication. VPN tunneling may be required to ensure successful communication. Enabling this feature may require network administrator approval and assistance.

  • -Document formatting.

  • -Driver settings.

  • -Application-specific issues relating to the application's Printer Setup.

Topic 12: Last Resort
If you have tried all of the above suggestions to no avail, try the following:
  1. Reboot your computer and try printing again.
  2. Turn the printer off and on, and then try to print again.
  3. Install a different printer driver, e.g. PCL, PostScript, HBP, or XPS driver.

Dec 14, 2010 | Lexmark Optra T610 Laser Printer

2 Answers

Document stuck in queue and will not delete or print.


Its a common problem. All you have to do is to restart the Print Spooler service and delete the print queue. To restart the service follow the steps: Open Control Panel > Administrative Tools > Services. Now find service named "Print Spooler" and right click over it and select "Restart" to restart the service.
Now open the "Printers and Faxes" folder and try to delete the print queue. Now you will be able to delete the print queue. If applicable you can follow the steps once again if any print queue refuse to get deleted.
Once the print queue is empty, you can print from your printer smoothly.
Cheers!

Apr 05, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

Printer document in queue will not delete


1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Dec 20, 2008 | Canon PIXMA MP460 All-In-One InkJet...

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

1 Answer

Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

Sep 13, 2007 | HP PSC 1410v All-in-One Printer

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