Question about Lexmark C760 Laser Printer

1 Answer

Display bad, jumbled, cannot read screen. Lex

Display bad, jumbled, cannot read screen. Lex C760. How do I print out a status page to check supplies without being able to see display?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,087 Answers

If you're using a Macintosh, you should be able to check supplies by going to System Preferences > Print and Fax > Options and Supplies > Supplies Level. If you're using Windows operating system, there's no other way to check it unless the printer is on the network. It can be seen by accessing the embedded web server(EWS) page. To access EWS, go to Control Panel > Printers/ Printers and Faxes. You should see something like this:

display bad, jumbled, cannot read screen.  Lex - 43ff302.jpg

You need to look for the IP address of the printer. On the image, it's the one that says http://10.194.200.217. After getting the IP address, open internet browser (e.g. Internet Explorer) and type the IP address in the address bar as shown:

d8b5a5e.jpg

After typing the IP address in the address bar and hitting "Enter" on the keyboard, you should see the EWS page with the supplies level. Otherwise you need to have OP panel serviced to check supplies. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

Posted on Apr 26, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP Laserjet 2840 is showing "replace supplies" in the display. There are 5 box/cylendar's that appear in the display and the last one has a solid black box box in it. I was able to go thru...


Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the device or the HP Toolbox. To print from the device, complete the following steps. 1. On the control panel menu, press MENU. 2. Use the button to select Reports, and then press ENTER 3. Use the button to select Supplies Status, and then press ENTER. Note Supplies information is also available through the HP Toolbox.
This page illustrates conditions of consumables for Toner Cartridges, Image Drums, Image Transfer Kits, and Fuser Kits. It also provides ordering information and methods for disposing of or recycling used supplies.
Supplies information is also available through the HP Toolbox.
Areas of Supply Status Page: 1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non- HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. 2. Imaging-drum area. This area contains the same information for the imaging drum that the print-cartridge area provides for the print cartridges. 3. Warranty Note. This section contains information about how the device warranty is affected when you use non-HP supplies. It also requests that you call the HP fraud hotline if a supply that is being detected as a non-HP supply was sold to you as a genuine HP supply. (See HP fraud hotline.) 4. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies. 5. Recycling Information. This section contains a link to the website that you can visit for information about recycling. See Replacing and recycling supplies.
The product Support Manual is available from the below link:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00341096/c00341096.pdf
If you have further questions just add comment to this link and we will gladly provide additional information and support.
Kind regards,
TF

Jun 08, 2011 | HP LaserJet 2840 Printer

1 Answer

HPLJ5500-Prints streaks down page. I changed the toner (use OEM only) and it still does this. Seems to be a continuing problem. Does the HPLJ5500 have issues?


What is the status of your other supplies such as the transfer belt or fuser. You can try printing the Print Quality diagnostics pages which will tell you if one cartridge in particular is bad. To print, on the control panel use the down arrow until display reads "diagnostics", press checkmark and then press down arrow until "PQ Diagnostics" appears in display and then press checkmark again. The pages that print utilize each cartidge seperately so if one cartidge is bad it will be obvious which one. Also make sure that your firmware is up to date on the printer.

Apr 28, 2011 | Office Equipment & Supplies

2 Answers

SUPPLY STATUS


you cann't
just open tha cartridge and mesure how much toner has left inside
after removing the fill cup




utube.png You-Tube video "iMiTopIVMxM" placeholder (do not delete) utube.png


if i help you pls vote

May 05, 2010 | HP LaserJet 1020 Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

1 Answer

Lexmark c760 printer stopped printing, no lights no power HELP


if you have no lights on the display, the possibility of a bad power supply is good, bring it to any of the computer store with a service or a computer repair shop, have them check it. if you have voltmeter, test the output from the low voltage transformer that goes into the printer against the rating on the transformer.

Mar 02, 2009 | Lexmark C760 Laser Printer

1 Answer

Lex T520 BUSY PCL


Check that the RAM is not bad. You can remove it temporarily and the printer should operate on the 8MB built into the main board.

Maximum Memory 264MB Memory Slots 2 Slots non-removable base memory 8MB

Jun 26, 2008 | Lexmark T520 Laser Printer

1 Answer

Lexmark C760, image quality degraded


You need to replace the ITU (image tranfer unit), the part number is 56P2847.

May 29, 2008 | Lexmark C760 Laser Printer

2 Answers

Out of toner........ but not really.....


Print a Supplies Status page to see the actual pages printed...

To print the Supplies Status page from the printer, on the printer control panel, select
Reports Menu, Supplies Status, and then Print Supplies Status page.

If the page count from the Supplies Status page indicates that the toner should not be in need of replacement then you have a bad cartridge. Actually, the cartridge is probably fine but the chip on the cartridge has got a problem. Return the cartridge to O.D. and get another one. Unfortunately, chips that don't work properly in not all that unusual so HP has a pretty easy return policy.

Hope this helps.

Mar 07, 2008 | HP Color LaserJet 2600n Printer

Not finding what you are looking for?
Lexmark C760 Laser Printer Logo

Related Topics:

279 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...