Question about Audio Players & Recorders
Hm. I had exactly the same problem with an elderly HP. Can't remember what I did to fix it. Could be your Dell is elderly, and only has USB1 capability, not USB2. You can see all hardware and software on your computer with serial nos etc. with a free program called Belarc Advisor--that will tell you whether you have USB 2 capability. If that's the problem, you can purchase a USB 2 card and install it if you have a desktop. Anyway, Dell help is very good--give them a call, and they should sort it out for you.
Posted on Mar 29, 2008
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Posted on Jan 02, 2017
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restart you computer tap the f8 key repeatedly to enter safe mode where the only things working will be your keyboard and mouse allowing you an attempt to repair your computer
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice.
select safe mode
Click start control panel keyboard hardware make sure you have the right keyboard selected
or you might have uninstall the keyboard then restart your computer then reinstall it and its drivers
click start control panel administrive tools computer management device manager scroll to keyboard you might see a yellow question /exclamation mark ? ! or a red X right click update driver
hope it helps
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