Question about Copystar CS-1500 Copier

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We have a copystar cs1500 that is giving a J11 error code. Apparently they overfilled the paper tray and it curled up in there. They took some of the paper out, but it's still giving a J11 code. I took out the paper feed tray and there is no jam. I opened the back door and there is no jam there either. But it still will not copy.

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Check all the paper switch it might be out of position or broken

Posted on May 12, 2010


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