Question about Dell 1815dn All-In-One Laser Printer

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The printer is displaying scanner locked but the blue latch won't budge for me to unlock the printer. Thanks

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My printer is scanner locked

Posted on May 05, 2010

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1 Answer

Scanner is locked . How am I going to unlock it


Many scanners employ a mechanical latch or lock to prevent the internal scanning mechanism from moving around during transport. Look for a mechanical latch, slide switch or button that has "lock" on it on the top or side of the scanner. If you need more help provide the make and model of your scanner.

Nov 06, 2015 | Office Equipment & Supplies

3 Answers

I cannot unlock my scanner? Dell 1815dn


The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

Jul 26, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Dell 1815dn printer - says the scanner is locked. Makes horrible clicking sound when I try to scan of make a copy. How do I unlock the scanner?


The scanner has a manual lock (a blue sliding switch on the base of the scan bed inside of the printing output slot.)
This prevents the scan head from damage when the printer is moved.

Look and reach inside the paper outlet and pull the latch (located on the left) towards you.

If you have any more questions, just come back here and leave a comment - I'm happy to help.

May 20, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Printer is saying scanner is locked, unlock scanner


In the section where the paper exits the printer, there is a blue latch. Pull it towards you. It does take a little pressure to pull. You may need to press cancel a few times. That should clear it out. If it doesn't, The scanning unit assemply needs replaced...or the printer itselft which ever is cheaper.

Jan 28, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Samsung CLX3160FN: scanner stays locked


Hi Stijntje,

The scanner lock is actually a physical locking mechinism. It is not a control panel option.
the scanner is locked in a safe position before they ship the unit to prevent damage to the scanner.

I believe that this sliding latch can be located ( while looking straight at the unit ) on the under side of the scanner, above the area where the paper comes out, more to the left hand side.

locate the latch and slide it from the locked position to the unlock position.

Press stop/clear button to clear the error and try again.

Good luck,

Oct 11, 2008 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Describe your Xerox WorkCentre Pro 412... Problem:Scanner


Turn off the copier first.
Look under the copier, there by where the copies come out, look just above that portion of the machine. There will be a green sliding latch; one side has a picture of a pad lock for lock, the other side has a un-lock position, slide the latch to the unlock position.
Turn on the copier, and the machine should work.
That latch is for transporting the copier when being moved. It will hold the scanner in place so it does not move around.

Apr 23, 2008 | Xerox WorkCentre Pro 412 All-In-One Laser...

1 Answer

Scanner locked.


Normally that is an issue with the ribbon cable from the scanner to the main board if the latch is in the correct position.
I would securely reseat that cable, bias it somewhat upward.
Check the ends of that ribbon cable to be sure a portion of the silver print isnt pealed back.
No reset code for that. The scanner may have failed also. The sensor inside the scanner may be bad.
You can try going to the Xerox.com site under drivers and downloads and load the newest firmware. But I doubt that is an issue.
Only other thing i could think of would be the scanner not returning to the full home position due to an obstruction.
Or the scan head itself being out of the rail latch, or even the end of the scan head could be broken, not scanning straight.

Mar 31, 2008 | Xerox WorkCenter PE120i All-In-One Laser...

2 Answers

Scanner locked


Is the scanner latch in the down position. Would be on the right side of the machine.
Take the covers back off and disconnect and reconnect all the connectors again. The ribbon cables can be fickle and take 2 or 3 attempts to get seated properly.
May need to take the scanner back off, reconnect everything and make sure nothing is caught or binding.
Make sure you didn't somehow leave one connector unplugged, slipped behind something.
And during reassembly. You may have caught one of the harnesses or cables and damaged them. those on the right side looking from behind.

Mar 03, 2008 | Xerox WorkCentre PE16 All-In-One Laser...

1 Answer

Scanner locked. how to unlock


The scanner latch should be on the left side of the scanner.
You can try powering it off and on. Something is catching the scan head.
You should have a one year warranty on that product also if you need to call Xerox.

Feb 24, 2008 | Xerox WorkCentre 220 All-In-One Laser...

1 Answer

Samsung CLX-2160N Sanner Locked


Same problem thanks for ignoring guys!

Dec 11, 2007 | Samsung CLX-2160N All-In-One Printer

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