Question about PC Laptops

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HP Pavilion dv8237 CTO Notebook

Good afternoon;
I do own one of the systems noted above. I've had a really hard time with HP over a while now, and the last time it went in for repair, it once again ceased to function normally.
'BootMGR is missing' - 'Roxio Creator won't load' - 'WLM won't load', and that sort of thing. I am running an XP Home Version on the system, and I did try the support online, as referred to by Roxio Creator: followed all of their instructions: Nothing. Next I tried Askville.com: received pretty much the same as from the CD Creator site: No Go. As well, I went to the HP Site, found the object of my search and followed it from there: Nothing.
Windows XP Disk here that my husband purchased for his system. Thought that was it? Sorry but no:

  1. I have no idea in the world how to restore to factory and see if the system will take that and I don't lose all and sundry;
  2. I have no idea in the world hot to do a destructive restore and reinstall.
  3. My husband's disk is not the same key code, but I do have my own key code from the bottom of the system--I really don't care at the moment if I lose it all, but it would be nice to have some pics etc
  4. When I have to enter the key Code, using my husband's CD (and I would prefer not to do this, I am wondering if I can just enter my own key code.
  5. I would please need a detailed 'How To Take Out the Garbage' step by step. I know some things, unfortunately, this isn't one of them.
Everything else I tried, brought me to an 'A' prompt, I enterred all info as instructed, but 'does not recognize the command. As well as one error message that now informed me that it could read, 'can't find drivers for the hard drive.

I'm on my knees and praying now as the system I am using goes back tomorrow. The Iomega 500 GB appears not to be functional either. I don't get any lights when I add power to it. Now, everything is in there. Just a quick note here, my system has never been listed with the 't' on it, as well, I can't get online with that system.

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Hi,

Based on your post/description, you have tried most if not everything.

Some possibilities:
1. you are about to have a hardware fault (chances are the hard disk) and the reason for the problem(s) is this;
2. the memory needs to be cleaned and re-seated.

What I would suggest is the long way. I would recommend that you remove the hard drive from your Pavilion and with the use of an external 2.5" IDE/SATA adapter to USB, back up your important files (pictures etc.) on a 2nd PC (your husband's and burn to a CD or DVD). Having done this, it would then be safe to completely delete your HD and start a clean fresh install. If you would do a partitioning of the HD of the Pavilion, may I suggest Partition Magic or anything similar using the 2nd PC. That way not only will you be starting with a clean and fresh HD, you can also check for errors and decide for a replacement should circumstances warrant it.

Any Windows CD installer would do (even OEM) as long as you use the CD key underneath your laptop. All other software requirements should be available in the recovery CDs that came with the Pavilion when new. Most if not all drivers are also available in the HP site for your particular laptop appropriate to your OS.

While the partitioning and formatting is being done, you can also start downloading the drivers if ever necessary.

This would also be a good time to do some housekeeping on your laptop. A can of compressed air would do wonders in removing dust and foreign materials inside the laptop. It need not be even opened up. The memory can be removed and the little gold pins could be cleaned using a pencil eraser.

Assuming everything worked according to plan, it's a matter of putting everything back together again including the software.

The added advantage is you have now a back-up of your important files (assuming you followed the burning to CD or DVD) and anything and everything can happen but your files are intact and safe.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Mar 24, 2008

  • Louie  Role
    Louie Role Mar 25, 2008

    Hi again,

    Glad to be of assistance and appreciate the rating too.

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Use original OS and just repair OS.Everything will work fine after

Posted on Mar 24, 2008

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Use the restore function from acessories

Posted on Mar 24, 2008

  • 1 more comment 
  • dewan nafees ahmed Mar 24, 2008

    Clean Install Procedure with Illustrative Screen Captures

    Operating System: Windows XP Home Edition - Upgrade Version

    System: Personal Computer
    Phase I - Text Phase



    • Floppy Drive

    • Unpartitioned and Unformatted
      Hard Drive

    • CD ROM Drive

    • Keyboard

    • Mouse

    • Network Interface Card

    • SVGA Monitor

    If the system does not have a
    bootable CD ROM, see
    Obtaining Windows XP Setup Boot Disks
    for instructions.

    please follow on this article for the next steps.

    thank you madam

    good luck

  • dewan nafees ahmed Mar 24, 2008

    this link will give you a detailed explanation with visual help too.

  • dewan nafees ahmed Mar 24, 2008

    also in last few lines of your post you mentioned that your system is not powering even if you press the power button.

    and this seems to something very difficult.

    you please recheck all the connections and check if the processor fan is running once you turn on the power switch.

    if this is running then remove the ram clean it and then again fix it.

    for doing these you need not have any tech knowledge.

    just a overall knowledge will do.

    if noting is powering up then you cant follow any of the instructions given by experts here.

    so lets boot it up first.

    good luck

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