When sizing up a picture, I notice that there seems to be a pink area in the centre of the screen. When taking a photo, all the whites turn out pink. I've tried playing with the red-eye, but that didn't seem to work..
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This sounds like you are trying to scan images at a larger size than they actually are? I am not an expert-(but I have a Mac)-but from what I'm reading, scan your photos at a 300-600 dpi resolution, then use photo editing software to enlarge them. The higher the resolution, the more disk space and the more photo detail (i.e. cracks, dust, scratches, paper type) will be captured, and the more time it will take to scan. Also, for the white, does your scanner allow you to select the area/define borders during the pre-scan? Mine lets me drag borders to just the image area (but capture the image first, then do the cropping and editing to a copy later). Rookie2112
the cause of the problem can be CCD imager. So, the best solution is to claim for Sony recall. If there is some other problem ask for the price estimate. Please contact the nearest Authorized Sony Service.