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Panasonic NNK 802/852 Blow out when I pressed button to start micro. My finger may have been wet. I had an electrician out to tell me if it was repairable but he was not a panasonic engineer. Can it be repaired?

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Your wet finger had nothing to do with this problem and yes it can be fixed

Posted on Apr 27, 2010

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I have a model number EM925RSL-B and the timer counts down but it does not heat up or turntable does not move?


I just bought an RV with the exact same microwave and the exact same problem. The problem with mine is the switch that detects that the door is closed is not getting activated. The reason for this is is the finger at the top of the door is damaged as well as the plastic piece that the finger grabs onto when the door is closed. This causes the finger not to come into contact with the switch. To test this you can turn your microwave on and start it. open the door and using a small screwdriver, depress the micro switch you can see upper right side of the door opening. then press start again. your turntable will start turning and the microwave will make a louder noise as a fan will turn on. CAUTION! Release the button as soon as you see the turntable rotation as you will be receiving microwave energy due to the door being opened.

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Microwave panasonic model nn 6358 about 10 years old


In most cases, you press Clock, enter the numbers for the time, then press Clock again, or possibly press Start.

Sometimes you have to press Clock, Clear numbers, then Clock or Start.

Or Clear, Clock, numbers, then Clock or Start.

In some older models, they had a very small mechanical clock button located at the top right corner of the controller near the display window. If yours has that, press it, then the numbers, then that button again or Start.

If this doesn't do it for you, could you post a clear photo of your control panel?

We're happy to help and we appreciate your thoughtful rating of our answer.

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1 Answer

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You are decribing a typical Door Safety Switch problem. The Door Safety Switches has Failed.The Door Safety Switch is designed to shut down the Micro in the event the Micro is still cooking when the door is being opened. The first "Click" of the switch cuts off the "Cook". If it does not cut off the "Cook", the second "Click" blows the power. Otherwise it would "Cook" with the door open, and I need not to tell you how DANGEROUS that could be. It first Tripped the Circuit Breaker which supplies power to the Microwave. After Re-Setting the Breaker the same thing happened except this time the Micro is DEAD- not even a light working. Yes, there is a line FUSE inside the Micro. You however need to address the Door Switch SHORT before replacing the fuse. If not, it will just Blow The Fuse Again, and Again, until the Short is corrected.
Call around, ask How much to replace a Door Safety Switch.
Good Luck!

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