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Hi it's better formatting the internal disk instead of the master reset. The way to do that is entering the Service Menu (Jog Dial Up/ Press * / Jog Dial Down / Jog Dial Down / Press * /Jog Dial Down/ Press *) and choose "Format Internal Disk".
REMEMBER THAT ALL YOUR INSTALLED APPZ AND SETTINGS WILL BE LOST (the phone turns in factory defaults settings)
I just didn't fix it, I'll just wait and see if I can find the disk. I don't beleive in paying for stuff I still have and can't use if I pay extra. I'll find it and maybe next time I'll go with someother company that will not charge any more money to stay on top of their product. Thanks anyway