Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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The water and ice dispenser not working now it wont keep cold

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  • silburns May 11, 2010

    elaborate please

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  • GE Master
  • 4,654 Answers

The problem is most likely related to the wiring at the pin plug at bottom of door hinge. Click Here=> GE ARTICA PROFILE TECHNICAL INFORMATION SWeems i have solved 3 like this this week. Most times corrosion gets into the plug and stops the dispenser from working. When you get to the above link/page the first photo top left and the wiring diagram below and top left corner, J4 Plug leads to dispenser and temperature controller. Click on wiring diagram to download a Service Manual. Grt with me as soon as you can so I may help you resolve this. Please rate my solution after I have helped you resolve the problem and communicate with me. I am offering my help to you free. If need you may contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, www.pcappliancerepair.com
Thanks, Sea Breeze

Posted on Apr 27, 2010

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Posted on Jan 02, 2017

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My water dispenser and water to ice maker isn't working. any suggestions?


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Ice maker makes ice, but not nearly as much as it used to. What do you suggest. Water flow out dispenser is fine. Filter has been replaced.


I would suggest making sure the coils under the refrig are clean of dust , lint , pet hair , etc . Also , letting the ice build up so it gets closer to the bottom of the ice maker (coldness of the ice will help keep the ice maker cold ) will result in ice maker cycling more often (making ice) .

Sep 08, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

No ice


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will make the switch to start the cycle.


If it does dump the ice but don’t refill with water.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.


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The water/ice dispenser will not dispense neither ice nor water..


There is a door switch that senses the door being closed for the dispenser to work. The water problem could be a plugged filter if you have one. Was the frig extremely cold recently? The water resevoir can freeze up. (its located behind the crispers) It could be the switches in the dispenser itself. Process of elimination will lead to the problem.
Eric

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Need to check and see if the water filter is stop up ,if you don't have a filter it I would start with water value at the bottom .

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check your dispenser module and if you find a burnt part or a burnt PCB, then replace it.

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