Question about Canon iRC3100 Printer

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How can I replace the Canon IR3100CN Drum unit.

I have problems with Canon IR3100 CN. I get the following messenge:
Error Code: E000020-0081.
I have been told it is to do with the drum unit. Can you please tell me whether it is true and if yes how can I clean it.

Thank you.

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  • 1,219 Answers

Hi, yes it is drum RELATED error, but before changeing the drum, clean the drum sensor. When you remove drum unit, inside of copier in drum unit place, from left side, uperr in the middle you have small sensor - Clean it!

Then try again.

If not tell me the exact error code eg. E 020 - 01A2 or?

It may be problem also in developing units.

Posted on Apr 26, 2010

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Posted on Jan 02, 2017

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Re: canon ir3100cn E000020-0081


I just spent 20 min typing a detailed post why the e225 is already fixed and the e020-0081 is common and means the drumm patch sensor is dirty and then the web site erased it. Grr.

The drum patch sensor shines down at about the 11 o'clock position halfway down the drum. Remove the drum taking care not to scratch it or the transfer belt and clean the sensor window.

If the problem re-occurs then you may need new developer units.

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