Question about Lexmark X6170 All-In-One InkJet Printer

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Just installed new cartridge and it print blue lines

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Do a Print HEAD clean from your service menu on the printer software.

Posted on Apr 26, 2010

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Posted on Jan 02, 2017

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1 Answer

Konica Minolta Bizhub c754e Blue Lines after installing new machine


The blue toner cartridge or drum are damaged. First, try a different toner cartridge. This will probably eliminate the lines.

Apr 08, 2014 | Konica Minolta Office Equipment & Supplies

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I have been using an epson stylus color 880 for years. One day it would not print. Replaced the cartridges and still will not print. It goes through the printing procedures but nothing shows up on...


The print head nozzles may be clogged. From the Utility section found in the EPSON printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to 3 cycles if necessary. If the nozzle check is not printing completely, and if the head cleanings do not help the nozzle check pattern to print completely, try replacing the ink cartridge. Any ink cartridge installed into the printer must have a blue label on top of it. If the blue label has been removed from the ink cartridge, do not install the cartridge. Using an ink cartridge, which does not have the blue label on it, may damage the printer. Caution: If you have already installed a cartridge which is missing the blue label, or if a previously installed ink cartridge was missing its blue label at the time it was installed, and now head cleanings do not help the nozzle check pattern to print completely, your printer may require service and you should contact the EPSON Connection for further assistance.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jul 08, 2011 | Epson Stylus 880 InkJet Color Printer

1 Answer

I just replaced the cyan cartridge and I get 4 blue lines that print where they should not be. If I print a blue picture - those line tend to be a lighter blue. I have taken the cartridge out and replaced...


Obviously you need to return the Cyan cartridge to where you got it. It is bad. Is it OEM Samsung or is it remanufactured. If it is remanufactured then it will usually say "for use in" or "remanufactured" somewhere on the box.
Either way it sounds like you need a replacement cartridge under warranty.

Sep 14, 2010 | Samsung CLP-600N Laser Printer

1 Answer

Hp officejet v40. new cartridge but missing blue when printing


Sounds like your cyan print head is clogged. You can try to get it flowing yourself by rubbing the print head with a wet paper towel. If you press the print head on a dry paper towel you should see three distinct lines of color. If you still don't see the cyan, try letting the print head rest on the wet paper towel on a surface that ink can be cleaned up from or one you don't care about staining. If the cyan still won't flow, you should go back to where you purchased it and return it for a new one.

Jan 12, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Coloured lines on print outs


hi,
replace your cartridges with new one . it is cartridge head problem

Aug 20, 2009 | Office Equipment & Supplies

2 Answers

Colour cartridge missing but I only want to print


No you cannot. Each one of your cartridges is smart chipped. When this cartridge registers as empty it acts as an on/off switch thus turning the printer off.'

You need to replace the empty cartridge in order to print.

Go printer settings and check option to print only black.

Jul 30, 2009 | HP Photosmart 3210 Printer

1 Answer

I have installed two new ink cartridges #80 and #70. When I try to print I get black lines across the page and some blue printing as well as the symbol of a flag shape with colored squares that are...


the cartrudge is not got detected in the printer .as click the properties of the printer go to solution center and then click the options tab and then get the cartridge detected in the printer.and then it will work.

Dec 10, 2008 | Lexmark Computers & Internet

1 Answer

Printing blank pages


Blank Pages Printed

Remove the protective tape from the cartridges:
With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
Remove the cartridge(s) from the printer.
Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
Clean the cartridge nozzles:

Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.

Clean ("wick") the cartridges:
Remove your cartridges following the instructions in your User's Guide.
Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.

Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Mar 13, 2008 | Lexmark JetPrinter X1185 All-In-One InkJet

2 Answers

It prints ok, but paper is blank (no ink at all)


1. Remove the protective tape from the cartridges:
1. With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
2. Remove the cartridge(s) from the printer.
3. Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
2. Clean the cartridge nozzles:
1. Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
2. Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
3. Clean ("wick") the cartridges:
1. Remove your cartridges following the instructions in your User's Guide.
2. Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
4. Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
5. Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
6. Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
7. Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
8. Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
9. Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
10. If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.
4. Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Oct 24, 2007 | Lexmark X83 All-In-One InkJet Printer

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