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Acer Extensa 4630Z, Win 7 Ultimate, Won't Shut Down.

Acer Extensa 4630Z, Win 7 Ultimate. After going through the log off and shutdown states, it only goes to sleep (The power button and power status indicator flashes amber/orange).

Tried it while in Safe Mode and it does the same thing.

I did the following but has not resolved the issue yet:
1. Powercycled. While battery is out, pressed and held the power button to a minute.
2. System Restore.
3. Checked Power Options. Made sure shutdown does shut down.
4. Checked USB Root Hubs. Ticked allow the computer to turn off this device.
5. Loaded MS Hotfix: http://support.microsoft.com/kb/975777/en-us.

Is there anything else I haven't done?
Should I already go to recovery or BIOS update?

Many thanks for any help on this.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017

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frcs68
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SOURCE: Laptop won't shut down normally!

If the lap top os less tha a year old, I would call acer, and see if they are willing to repiar for free, if not, can they replace one.

Posted on Nov 01, 2008

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  • 81 Answers

SOURCE: My Acer Aspire 4315 Can't Shut Down Normally

That usually means a Windows problem (not hardware).

The best way to identify the issue is installing a fresh copy of Windows and all of the updates (I know is a lot of work) and see if still happening (i bet it won't)

Good luck!

Posted on Dec 15, 2008

  • 10 Answers

SOURCE: Laptop freezes on Win XP boot or shuts down before booting starts

go through the following steps in the weblink and check the steps what ever you can perform:

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&lc=en&dlc=en&docname=bph06569

Posted on Feb 18, 2009

SOURCE: Need User's Manual for Acer Extensa

The long way:
Click here. This will take you to the Acer Download page, then ........

Product Family ------------- Notebook
Product Line ----------------- Extensa
Product Model -------------- tick 'show all models'
Select your Model -------- ie. 4630Z
Click on Document and download what you want.

The quick way:
For the User manual, click here
Or for the Quick start guide, click here

Posted on Jun 25, 2009

  • 52 Answers

SOURCE: acer extensa 4630z windows complete restore

I wrote to Acer myself about this and this is their reply.


The other way before Vista starts up is to tap ALT + F10 (at the same time repeatedly) when the computer is first switched on.. The window of opportunity is very small, so this may take a few attempts

Once you have tapped both the ALT and F10 repeatedly, you may see a screen showing:

“Edit Boot options for Microsoft Windows Vista”

If you see this, unfortunately, you have missed the window of opportunity, and you need to restart, and try again.

If you see this:
“Edit Boot options for Windows Setup” OR “Edit Boot options for Acer eRecovery”

Then it indicates that you have tapped the ALT + F10 correctly, and all you now need to do is press “Enter” and the Recovery program should load on your screen after a short pause..

In some cases, you may need to remove the battery (for notebooks only) and run the machine directly from the mains.

The Disk2Disk recovery feature allows you to recover the system without recovery CDs.

This will return your system to factory settings and will delete everything stored on the machine.
If possible we strongly advise backing up anything important on your machine before starting the recovery process.


Posted on Jul 12, 2009

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I tried install bluetooth driver for win xp in acer 4630z but it's not accept so what i have to do.please


1. Try uninstalling the current bluetooth drive that you currently have 2. Click on this link to download the latest bluetooth driver from Acer website 3. Choose Notebook --> Extensa --> Extensa 4630z 4. Choose the appropriate Windows XP
roadfox_45.jpg

3. Keep on hitting next until the computer prompt you to restart and you are all set

Hopes this helps

Thanks for choosing Fixya


Jul 18, 2011 | Computers & Internet

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Dear Technicians I have ACER extensa 4630z laptop and its always shutdown automatically. I need to put an eletric fan behind my laptop because when its heat up it will shutdown. can you help me to solve...


try cleaning the vents. you can you a can of compress air to clean it. also when using the laptop make sure the vent is free from any obstruction. if you know how to open the chassis you might want to try cleaning the interior as well

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Give me a link to download bluetooth driver for acer extensa 4630z


Here is the download link from Acer website:
- for Vista
http://global-download.acer.com/GDFiles/Driver/Bluetooth/Bluetooth_Broadcom_v.6.0.1.6400_Vistax86x64.zip?acerid=633639777854754656&Step1=Notebook&Step2=Extensa&Step3=Extensa%204630Z&OS=V10&LC=en&BC=Acer&SC=AAP_10

- for Win 7
http://global-download.acer.com/GDFiles/Driver/Bluetooth/Bluetooth_Broadcom_6.2.1.500_W7x86W7x64_A.zip?acerid=634025113718291872&Step1=Notebook&Step2=Extensa&Step3=Extensa%204630Z&OS=732&LC=en&BC=Acer&SC=AAP_10

- for Win XP
http://global-download.acer.com/GDFiles/Driver/Bluetooth/Bluetooth_Broadcom_5.1.0.4500_XPx86_A.zip?acerid=633830645935938902&Step1=Notebook&Step2=Extensa&Step3=Extensa%204630Z&OS=X01&LC=en&BC=Acer&SC=AAP_10

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Kenapa sound device tidak bekerja pa acer extensa 4630z.....,apa solusinya....?????


Tranlate: why sound device is not working pa acer extensa 4630z ....., what is the solution ....?????

Mungkin kartu audio dari layanan. Bawa PC ke sebuah bengkel.

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Have an acer extensa 4630z wont start up


Bring your Laptop to the nearest Computer Center or any Local Technician to see your laptop. Laptop like this are problem with short circuit or manage power voltage connection.
Also it's having some trouble with motherboard pizza's inside.
Good luck!

Sep 23, 2009 | Acer Extensa 4620 Notebook

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I need drivers for 4630z.


Go to Acer Support & Downloads Site

Select Product Family --> Notebook

Select Product Line --> Extensa

Select Product Model --> 4630Z

Scroll down and choose your operating system, then start downloading drivers by clicking on orange arrows.

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I need Acer EXTENSA 4630Z laptop drivers for windows vista.top urgent...............


Dear,
please download the driver for your Acer Extensa , from this site:
http://support.acer-euro.com/drivers/notebook/ex_4630.html

Be Happy Always

Regards

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