Question about Kenmore 64002 Microwave Oven

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Cooking how to cook with the galaxy microwave

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You just place in the food product into a non metallic bowl and set the timer and press start. Not sure what else you are wanting to know.

Let me know how this works out for you.

Benjamin

Posted on Apr 26, 2010

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9085 Answers

SOURCE: GH7145XFB-1 not heating properly

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose conneciton on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

Posted on Nov 17, 2007

MicrowaveSvc
  • 9085 Answers

SOURCE: noisy microwave not cooking

Is it making a louder than usual; buzz or hum when you try to cook?

If so, I would suspect a shorted high voltage diode ore a bad magnetron.


-.htmHere are some links you or someone you know can use for test help, but read
their safety warnings first:






line-height:normal">mso-fareast-font-family:"Times New Roman"">http://www.microtechfactoryservice.com/diode.html



line-height:normal">mso-fareast-font-family:"Times New Roman""> http://www.microtechfactoryservice.com/mag_test.html



line-height:normal">mso-fareast-font-family:"Times New Roman""> http://www.microtechfactoryservice.com/xformer.html





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We have the service manual and I have uploaded it to our site for you here.


-.htmPlease reply back here if you still need help.

We\'re happy to help and we appreciate your thoughtful
rating of our answer.

Posted on Jul 12, 2008

MicrowaveSvc
  • 9085 Answers

SOURCE: kenmore galaxy microwave model 721.80002 1500 watts does not heat

With the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

The diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:

http://www.gallawa.com/microtech/diode.html (if it's not shorted, it's probably okay)
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 22, 2008

  • 140 Answers

SOURCE: Ge microwave model JVM1190WY buttons work but does not cook

The problem you are having with your microwave is a common one. Not heating is a problem that can be caused by three things. I'll list the most common solution first, the magnetron that actually does the heating is what is making that noise and has gone bad. It is possible for you to also have a bad high voltage diode that has opened up, solution two, or solution three is the high voltage capacitor is not working properly as well. From my experience with microwaves I am positive that it is your magnetron that is bad. If you are not do it yourselfer you'll need to take it to a repair shop to replace. However, if you know how to use a screwdriver and can unplug a couple of wires with spade terminals on them, then you can take it off yourself, find another one and replace it the same way you took it off. The magnetron sits behind the control panel of your microwave but on top. It has cooling fins on it and has 2 terminals maybe three depending and make and model that plug into it. It has 4 screws that are easy to get to that actually holds it in place. If you do not have a good local source like an electronic parts supply place then you can find the right magnetron at www.mwoparts.com. Be sure you always unplug the microwave before touching or trying to take the he cover off and then when you take the magnetron off also.Good luck and God bless.

Posted on Feb 11, 2009

  • 1170 Answers

SOURCE: microwave runs, but does not cook anything. says sensor error

The magnetron, which is the device which creates the microwaves might have got damaged. If so, it should be replaced. Magnetron is the costliest part in a Microwave oven, check the price before before servicing it.

I hope this will solve your issue.

Good Luck.

If my solution proves useful please accept it.

Regards
Arjun

Posted on Apr 01, 2009

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