Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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The bottom brush does not spin although you can still get suction from the hand held pipe

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Posted on Apr 27, 2010

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1 Answer

Dyson brush roller spins intermittently. it starts out good but then stops


Do you have a burning rubber smell at the same time? Turn the machine over and remove the bottom cover. Hook a loop of cord under the belt, pull it up wards and pull the brush out. Remove one end cap and pull the spindle out from the other end. Remove the fluff and hair that is tied around each end.
This shows quite well.
https://www.youtube.com/watch?feature=player_embedded&v=cYqOEpZgocg

Put the brush back and see if that fixes it. If not, then you need to change the two belts, and possibly the clutch. The same guy at Vacuum spot shows clutch servicing, but you may wish to get a professional to do it. How to check the Dyson DC04 Roller Brush Bearings

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1 Answer

When I turn on mt dyson is sounds normal. once I


With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.

If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.

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Floor attachment does not suction, no clog in the hose, hand held works when dettached from floor attachment


Have you checked the floor head? Use a pipe cleaner or twisted metal to carefully and gently see what's in there. It sounds like dirt or something has definately sealed up the main suction channel.

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Check the dirt cup filter. remove the dirt cup and check for proper suction. if you have good suction, check your belt

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1 Answer

Great hose suction, awful floor performance


Lose of suction usually means a clog either in the hose, dirt inlet by the brush roll and clogged filters. But a belt that has stretched to where it won't turn the brush roll under load will make it appear as no suction. If you have replaced the belt in a while, I would try that.

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1 Answer

Suction only works using the hand held mode, there is no suction when try to use on carpet mode,


There must be a clog in either the hose, dirt inland by the brush roll, or bad filters. If you have suction at the end of the hose, then look lower all the way to the brush roll.

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it's probably the lower tube that is plugged, disconnect the lower tube at the elbow, use a large pipe cleaner (bent at the end your pushing through, as to not puncture the tube itself.) it should emerge just behind the brush. check in and around the pipe cleaner for any debris.

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