Question about Microsoft Windows Vista Ultimate Edition

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Let's try a couple of things

first check the obvious and correct as needed:

a. is the speaker powered?
b. is the volume all they way down on the speaker?
c. is the volume all the way down on your computer, (see the corner where the clock is, and look for a speaker icon, it's it has an x clic on it and remove the mute, if no x still click on it and check that the volume is up.
you can look further into volume settings and try to see if there's something muted by doing this

  1. Open Volume Control by clicking the Start button I THINK I DELETED MY - 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking Control Panel, clicking Hardware and Sound, and then, under Audio Devices and Sound, clicking Adjust system volume.
  2. Under Main Volume, move the slider up or down to raise or lower the volume.
note: some audio device manufacturers may have specialized sofware, review the settings carefully and confirm that there's nothing muted. feel free to provide more details as you find any and we'll try to help you diagnose the issue.

if there's no speaker icon proceed to next steps

1.assuming that you had volume before try system recovery to revert the changes automatically: the easier way to revert some configuration changes is to do a system recovery to a date prior the change took place.
to do system recovery in vista see here, don't worry about files. no files will be changed if you created those files, only configuration is reverted back to a previous date, as you proceed your computer may be restarted.

2. let's try to figure out the source of the problem and correct it. you said you went to device manager, under sound devices did you see "?" or "!" in yellow?, the ? means that there's no driver for your sound controller, the ! usually means that there's a driver but it's not properly installed or it's corrupted.
if you get ?, you need to go to your computer manufacturer website, to to support, go to drivers and afer selecting drivers for vista proceed to download the audio driver (if you want to post you computer brand and model number, also serial number, we will try to help getting the download page for you.)
if you get !, try to reset the driver by right clicking on that item, select uninstall and restart your system, the driver should go through a self-reinstallation routine as windows loads at startup. if the problem persist try to getting an updated driver from the computer manufacture's website.

finally try this guide tool to check audio problems (the link is for hp but for general tips it may work for other brands

if you are posting back. please describe what you did (or think you did) when the problem appear, the more details the better!

hope this helps!

Posted on Apr 26, 2010


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thanks for you problem,
i think i can help u.
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