Question about Dyson DC28 Animal Bagless Upright Vacuum
You DO NOT have to take your machine to a "certified technician" to fix this problem. See the photo above????? Simply slide a thin, flat-head screwdriver down and magically the machine will release. NOW: once it\'s released, simply examine the area where your screwdriver JUST slid down...see the dirt and gunk? DON\'T follow the MANY suggestions of adding lubricant "which only works for a short while" (by their own admission) WIPE AWAY THE DIRT AND GUNK and voilia! YOU are now a "certified technician" and you didn\'t have to sit through any technical school to get there! You go girl!!!!!!!
Posted on Jun 01, 2013
Hi there its Darran at Dyson.
Difficult one to give advice on as its impossible to know what is causing this. It wuold be worth checking that the soleplate and brush bar area underneath the head are all correctly assembled as this could be interfering with the upright locking mechanism.
If everything seems to be ok, you may find it useful to get in touch with us directly as your machine should still be under warranty. The Helpline number is on your machine but in case you dont have it to hand, the number is 1866MYDYSON.
Dyson Customer Service
Posted on Apr 27, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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