Question about Kenmore HE2 Plus Front Load Washer

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My washer displays Sd after cycle...what does this mean?

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This is a Suds Detect error code. The following link explains the error and potential causes:

http://www.fixya.com/support/r3608687-sud_error

The number one cause of the error is from using too much, or the wrong type of detergent. You are required to High Efficiency (HE) detergent with these washers because the concentration is formulated for HE washers that use small amounts of water. Using the wrong type of detergent can also void any warranty you may have.

NOTE: HE detergent does not have a lot of suds, which often confuses consumers into thinking they aren't using enough detergent. With HE washers little to no suds if normal and preferred.

Secondary causes can come from something restricting the drainage system. Most notably, something lodged in the drain pump and/or drain hose(s). I've included a follow-on link that explains how to check the drain pump reservior if required.

Each one of these washers come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it from time to time to troubleshoot your washer.

Read through the information provided and let me know if you have any further questions. I hope this can help you.

Posted on Apr 26, 2010

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Related Questions:

1 Answer

What does it mean when SD is showing on the display


The Sd (5d) error code is displayed on this washer when the machine control board detects a suds-lock condition by analyzing the drag on the washer basket. It will be displayed while the control runs a mini-clean out cycle. If this clean out cycle is unable to remove the excessive suds and correct the condition, then the cycle will end and Sd will flash in the display.

Make sure that you are using HE (High Efficiency) detergent in the appropriate quantity in your washer. If you detect excessive suds in the washer, this likely caused your problem.

Another cause could be a toy or other item under the washer that would cause friction on the drive mechanism. If you do not see excessive suds, check for this type of problem under the washer.

Jan 19, 2015 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

Washer doesnt drain


Suds Detection


Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the cycle ends and Sd flashes in the display. This may signify:
Excessive detergent usage.
Basket cannot engage during drain step.
Mechanical friction on drive mechanism, not allowing basket to engage.

Nov 04, 2012 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

IT WILL DRAIN THE WATER BUT WONT SPIN AND CODE SD WILL COME ON


The Sd (5d) error code is displayed on this washer when the machine control board detects a suds-lock condition by analyzing the drag on the washer basket. It will be displayed while the control runs a mini-clean out cycle. If this clean out cycle is unable to remove the excessive suds and correct the condition, then the cycle will end and Sd will flash in the display.
Make sure that you are using HE (High Efficiency) detergent in the appropriate quantity in your washer. If you detect excessive suds in the washer, this likely caused your problem.
Another cause could be a toy or other item under the washer that would cause friction on the drive mechanism. If you do not see excessive suds, check for this type of problem under the washer.



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Jan 26, 2011 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

My maytag clothes washer Bravo quiet series 300, keeps flashing a Sd error code. Or it may be 5d


What does the Sd code mean?

This code indicates that excessive detergent suds occurred during the cycle. The washer will not be able to spin out water with the excess suds. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the wash action and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This process is necessary and may occur several times to eliminate the suds.

Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

Use only HE High Efficiency detergent for BravosTM washers.

Is "Sd" displayed and the wash cycle dial is flashing?

This indicates the washer was not able to clear all the excess suds from the washer. Re-select your desired cycle using cold water. Press Start/Pause. Do not add detergent.

Is "Sd" displayed and the wash cycle dial is not flashing?

If "Sd" is displayed and the wash cycle dial is not flashing, allow the machine to continue running, even if it appears that nothing is happening. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the wash action will pause to allow the bubbles in the suds to break, and the washer will add water for better rinsing. This rinsing process is necessary and may occur several times to eliminate the suds.

Is the drain hose kinked or clogged?

Make sure that the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drain hose, drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose.

To remove the error display, press Power/Cancel or Pause/Cancel once.

If Power/Cancel or Pause/Cancel does not work:

  1. Unplug the washer or disconnect the power for one minute.
  2. Plug in the washer or reconnect the power.
  3. Re-select the cycle and press Start/Pause.

NOTE: If the error remains on the display, and all of the other questions above have been checked, call for service.


Dec 27, 2010 | Maytag Bravos 3.8 Cu. Ft. Washer

1 Answer

Code D5, what is it?


A d5 error code usually means Sd. This error code is displayed when the control detects the basket has not seated on the hub or that the pressure switch has detected a Suds-lock condition. The washer will try to run a mini-clean out cycle using cold water and a 5 minute pause to clear the suds. If this cycle does not clear the display and complete the cycle the clothing may need to be rinsed by hand and then rewashed. The fault is caused by using the wrong detergent or excessive amounts of detergent.

Note: If the Hard Reset does not work, there may be an internal failure with the washer.



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Dec 11, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

When I wash it does not drain and it says F12 and SD. I have to stop the cycle and press drain for the clothes to drain and the cycles do not complete.


Hi

Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the “Sd” error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump. Hope this helps...

Daniel

Sep 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

What does SUD mean?


SUD means a detection of suds in the machine. These machines are very sensitive to over sudsing. Try adding just plain water or bleach to break down the suds level. They say to use 1/4 of the detergent you would use in an older machine.

If you see "Sud" or "Sd" with the Rinse status light on, the washer is in the process of removing suds. Let the cycle finish

If you see "Sud" or "Sd" and the Cycle Complete light is on, the washer detected too many suds during the cycle and your load may not be fully rinsed or water may not be fully removed. You may want to select a Rinse/Spin cycle for further rinsing.

Jul 31, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My washer stops in the middle of the cycle and displays F-1 and after I have to set it on the rinse / drain cycle to complete. Today for the first time it also displayed 5d at the end of the cycle.


5d or Sd means too much detergent was used. Try the following

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent.

Jun 29, 2010 | Kenmore HE2 Plus Front Load Washer

6 Answers

Error code SD


I work for an appliance company in the service department, and what this really means is that you could have a suds build up in your machine, or that you used too much soap on this particular cycle. If starting over does not work, you can buy a product called washer magic at almost any store and it will clean your machine out. Also, running vinegar through the machine will make any suds dissapate.

Nov 14, 2007 | Maytag Neptune MAH6700A Front Load Washer

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