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The roller on my Dirt Devil hand vac isn't turning. First I thought it was the belt, so I changed it. But then I realized there is a lot of dirt & grit between the end of the wood roller and the octagonal metal ends not allowing the roller to turn properly. I've cleaned it out before using a sewing pin to pry out some of that dirt. This time it helped a little, but is there a way to pull off those metal ends to clean the roller? Thanks for your help!
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You need a new belt. In order to change it, turn the machine compleatly upside down and place the head on a counter, handle on the floor.
There is a L shaped base plate to remove that has 5 screws in. Once the base plate is off, you see the brush roller and a silver shaft directly back from where the belt would ride. Remove the brush roller, place the new belt, Dirt Devil Style 5 ( see link below ) on to the shaft. Then insert the brush roller, so the belt is on the raised carved out section of the brush roller. Grab the brush roller at each end and stretch it till you are able to put the brush roller back into the base. Turn the brush roller backwards 3 compleat turns and the same forward to seat the belt.
Replace the base plate and you're done.
Here is a detailed discription on how to change your belt. Turn the machine compleatly upside down and place head on a flat surface. There are 4 screws to take out, then remove the base plate. Near the back of the channel the belt rides in you will see a stright silver shaft. Place the new belt over that shaft. The put the brush roller through the belt, so the belt is in the notched out section of the brush roller. Grab both ends of the brush roller and pull till the brush roller is back in it's origial spot on the base of the vacuum. Turn the brush roller 3 compleat turns backwards, then do the same forward to seat the belt. Put back on the base plate and put back the 4 screws. You are now ready to vacuum.
I believe there is something wrong with the roller, could be the barrings or the end caps are warped. Try this, take the roller out and with each hand on each end hold the roller and try to spin the roller with your thumb. If it does not spin freely the problem is the roller.
Even though your belt is intact it still could be worn. if you tilt the vac up (roller off the floor and the roller spins, replace the belt. on most vacuums the life of the belt for optimum performance should be 9- 12 months. If your vac has a carpet / bare floor selection, check to make sure it is in carpet mode.
look on the underside where the brush roller is and unplug it first then try to turn the brush roller by hand,if it turns real freely the belt is broke.you might have a clog at your intake hose at the bottom its the clear looking hose that goes from the bottom and comes up the back.if the belt is broke before you put a new one on clean the motor shaft there might be some old belt rubber on it ,otherwise the new belt won't last
Your roller won't turn. The belt is designed to break if anything threatens to keep the motor from turning. When you have the roller out, check the end caps to see if they rotate easily. If they do, then install a new belt being very careful that the belt is not pinched on the channel that it sits in. Once you have the belt installed, turn the roller by hand to make sure that there is no jamming or catching of anything. Install the plate and check the rotation again. Once you are satisfied that the roller turns easily, try the machine.
If the caps on the roller are jammed, as they will get from debris, hair and thread, etc., then you may have to replace the roller. The end caps on most of the Dirt Devils are carbon fibre and will break when you try to remove them.
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