Question about HP DeskJet 694c InkJet Printer

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I bought a new computer and need to intall my HB deskjet 694C. I bought an adaptor cord to plug it into a usb port. The computer recognizes the cord but not the printer. Any suggestions?

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Hello, I have a fail-safe Solution for you... :) Go to the HP Support Website and click on Drivers and Downloads. Choose the 'Scan My Computer' option and make sure the usb cord is connected and the device is turned on. Choosing this method will allow HP to Download and Install Any & All Updated Software as well as Drivers for your HP Devices. Very Simple & Virtually Effortless.. There you go... GOOD LUCK & PLEASE don't forget to rate my Solution. Thanks!! Lucky4lynn2

Posted on Apr 26, 2010

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I don't recall this model to be equipped with USB capabilities; did you purchase an external parallel-USB adapter? The 694C is pretty aged and it is possible that HP has and probably will not, write a driver for Vista or 7. You may be forced to retire it and I am surprised to read of it still being in use; there is a gear belt that often fails in only a few years and it was not available last time I checked.

Posted on Apr 26, 2010

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Some operating systems already have the driver for your printer and the software is not necessary. To check and see if your computers operating system already has the necessary drivers, just connect your printer via your usb cord. Your computer will recognize the printer once the cord is connected and you will see a pop up message around the right hand corner of the monitor screen that says "new equipment detected" and the computer will do the rest.

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Here's what you can do since this is a USB wireless adapter, first connect the USB adapter on a different USB port on the computer better if you connect it on the back USB port of the computer tower and check if the computer will recognize it and if its recognize you can already continue with the software installation , but if not you can restart first the computer and check if the adapter will be recognized if still not the next thing to do here just to know if the adapter is good or bad is to connect it on a different computer and just to check if it will be recognized once its connected to a USB port , because a device should be automatically will be recognized by a computer once you connect it so if its still not recognized by a different computer adapter is bad...

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Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

Mar 12, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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