Question about Microsoft Xbox 360 Console

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Xbox 360 my disk tray doesnt open.

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Here to help get you going....

Goto Xbox Support

and follow the link on the right for the repair process.

Posted on Mar 23, 2008

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Send your console back to microsoft for free fixing.

Posted on Mar 23, 2008

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What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek

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WILL NOT READ DISK. SAYS OPEN TRAY


Clean your disk tray and the cd. If that doesnt work try unplugging your xbox 360 for 30 mins. If all else fails send your Xbox to repairs.

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The "open tray" keeps coming on and won't let game play


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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

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Xbox 360 doesnt read games


Does this problem only happen with this disk? If it only happens to that one, then the disk may be dirty or broken.  If it happens to all of your disks, your console's "eye" (disk reading device) may need repair. If this is the case, you should contact 1-800-4MY-XBOX.

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1 Answer

Xbox 360: disk drive will get stuck...may be leading to disk not spinning


If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.

If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.

If that fixes it, your problem is a faulty disk tray button.

If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.

Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.

Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.

hope that solves it


-erk

Jun 18, 2008 | Microsoft Xbox 360 Console

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