Question about Brother MFC-5840CN All-In-One InkJet Printer
My printer has worked perfectly then, all of a sudden the red ink won't print. I've checked that the cartridge isn't empty and made sure it's been put in correctly. I've also done countless test prints and ink cleans. I'm not at all technical so now I'm stumped. Thanks for reading.
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Posted on Jan 02, 2017
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.
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