Question about Sony Cyber-shot DSC-W80 Digital Camera

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Dropped the camera, shutter won't closed, focus keep moving in and out, message "please turn off camera and turn on again"

I accidentally dropped my camera. When I turned it on in normal picture mode, the focus keep on moving in and out, then a message appear "Please turn camera off and then on again". I turned off the camera but the shutter won't closed. Any suggestion what went wrong and how to fix it? I called Panasonic, and they estimated the repair cost is more than $250. It is the same price of a new camera. Please help me. alright exactly what happened was i was in the car with my friends on the way to the taste of chaos concert when i was taking pictures of the scenery with my sony cybershot, i dropped it and the lens got stuck so i gave it a nice little push back into place and it was fine. then during the concert the camera was in my pocket and when i took it out to take pictures of the bands the lens moved in and out about 4 times and then a black screen came up and said turn the power off and on again, i dont know how to fix it but i just got the camera for this concert and i realy dont want to pay to fix it i only had it for like a day, please help me my email is baronbombburst@hotmail.com if you want to talk to me personally but someone help with my problem. Thanx!

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  • Anonymous May 17, 2008

    I droped my camera while looking at pictures and now, whenever i turn it on it says "Please turn the power off and on". and the shutter isnt moving its stuck.

  • shah_yusra Nov 13, 2008

    have same problem

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Turn it on and then take hold of the end of the lense and gently oull it and twist it you may hear it click but dont force it. then turn off and on again this may solve you problem.

Posted on Nov 03, 2008

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1 Answer

Lens will not extend when turned on message on screen lens error


Hi,

This error indicate that focusing ring got stuck or jammed due sand, dust or may be due to external shock caused by dropping the device.
  • Try compressed air. With a fine tip blow off gun around lens barrel. It should remove all dust and sand. Turn the camera on this will solve the problem.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.

If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once or twice then it will stuck again.

Else your camera need to be disassembled to get at the focusing ring at Service Center.

Thanks and have a nice day

Jul 04, 2011 | Fuji Digital Cameras

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Hi i have dropped my d50 and err comes up


There is a motor/gear assembly inside the camera that moves the lens in and out and covers the lens when it is retracted. When it dropped, you most likely cracked or shifted something out of place. A broken tooth does not stop function, but shudders when it hits the gap. A shifted gear, slips and similarly may cause this effect. If it doesn't open the shudder, you get no picture.

You will need to open it up and attempt to repair the mechanics that drive the lens.

May 05, 2010 | Nikon D50 Digital Camera with 18-55mm Lens

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I accidentally dropped my camera on the ground and it's not letting me take pictures but recording video?


Yeah you broke the shutter on this and its going to need repair. The shutter is a internal part of the camera lens that keeps it closed while not taking still photos. Do not shoot the tech here but i betcha that is what got broken a nice estimate from the repair shop wil ltell you its fate or not. Thanks please rember to rate you totaly free answer today.

Apr 13, 2010 | Fuji FinePix A345 Digital Camera

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Lines on screen and photos, too bright photos outside


Lines across your pictures or pictures too bright are due to the shutter not closing correctly or at all.
to check this- turn camera on, turn off flash, turn camera around and look into the lens. Adjust the zoom so that the shutter and internal lens comes up to the end of the lens and whatch as you take a picture. You should see the shutter close completely over the lens. If it doesn't move or does not close over completely then there is your problem.
If camera was dropped it could have jammed the shutter open or obstructed it in some way from closing completely.
camera will require repair/ service.
You may have some luck if you power up and down your camera numerous times before taking a picture. The action of the lens opening and closing may free the shutter.

Aug 07, 2009 | Fuji FinePix V10 Digital Camera

1 Answer

Panasonic Lumix DMC-TZ3 shutter doesn't close all the way and gives message "please turn camera off then on again"


My camera got dropped into the dirt. The dirt grains are detrimental to the plastic mechanics of the lens system, they imbed themselves into the plastic and become like sand paper. I took my whole camera apart - something that I would not recommend but I was desparate. I don't think I can save my camera, it needs a new optics.

If the shutter has problems it is most likely that the thin aluminum casing at the front of the lens got bent and you may be able to bend it back with a thin screw driver, that you can manage to insert between the plastic casing of the shutter and the aluminum cover. Just where the aluminum casing ends at the front of the lens. But be careful, you may otherwise damage the aluminum and the looks of your camera. If you got dirt in there, you may want to manually (carefully) open the shutter when the camera is shut off, let it close, etc. while blowing air between the gaps of the shutter blades. You can buy a 'Cleaning Duster' spray bottle from Office Depot and use that. But be carefull to hold the bottle straight, don't tilt it or the liquid content will spray over your lens and you have to clean the oily residue with a solution of soap and water (I had to) and wet a paper tissue (use a Kleenex that is not impregnated with a lotion, on the back of the box it will tell you 'Not recommended for cleanig eyeglasses'.

Hope that helps.

Stephan

If that doesn't work, then you may have to send the camera in for repair.

Aug 30, 2008 | Panasonic Lumix DMC-TZ3 Digital Camera

2 Answers

Blurriness


This is a great camera! Are you using the focus guide to focus on your main subject. Move the camera until your main subject is in the bos ten depress the shutter button 1/2 way down to focus the subject. Leave you finger there at the focus point-You can then move the camera to take in more objects or people and gently push the shutter all the way down. Generally, the causes of out of focus photos are:

the camera in the wrong mode-just start with the general mode-usually a little camera symbol

do not change any settings-if you have go to the menu button and settings and go back to default settings

the focus feature of the camera 9explained above is not being used

You are too close to the subject (use the zoom instead)

You are experiencing camera movement by pressing on the shutter too hard or moving your hands. A tripod always works best.


You can go to www.panasonic.com and obtain a manual for your camera if you do not have it.

If your camera still gives you blurry photos, please get back to me with any info that might help- have you dropped it or gotten it wet or anything like that?

Thank you for using Fix YA and please don't forget to rate me!

Aug 18, 2008 | Panasonic Lumix DMC-FZ5 Digital Camera

1 Answer

"turn off and on again"


a few weeks ago i dropped my camera in the sea and i thought, ****. i was in the same boat, so i opened the shutter myself and turned on the camera and it works and takes pictures but the shutter wont close again so if you can make sure you have no dirt in your lense and you can manually open the shutter yourself it may work and if it stops turning on all together keep charging it and once it goes green turn the switch off and on again until it always turns green then it should work again.

Jun 22, 2008 | Samsung NV3 Digital Camera

2 Answers

IR-300 Olympus


I had what sounds like the same problem. The camera was dropped and the shutter was stuck open. Just kept showing error message.
As I felt I had nothing to lose I began tapping it on a soft book and the shutter started to appear. I then shut it just using the end of my finger. When I then turned the camera on again it opened and shut when turned off. It has worked fine ever since.
Seems a rather poor design.
Hope this helps. Very best regards Peat.

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I dropped my camera and now the pictures are funny...


What you describe is the symptom of a stuck shutter. The shutter is inside the lens and must close in order for the image sensor to properly record the image. Yours is stuck open, and that is why you see the lines across your images. When a stuck shutter results from an impact it usually requires full disassembly and manual re-setting of the delicate shutter blades. This problem would require professional repair. Unfortunately damage from an impact is not covered by your factory warranty. You can find good repair services on the internet who can service your camera. David Millier Advance Camera Repair

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