Question about SanDisk Sansa e200 MP3 Player

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I connected my mp3 player to my laptop and all it is doing is saying connected, I can not turn in on or nothing. I have also tried unconnecting it and it still says connected.

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Try to reformat it using another laptop or poc. It might be a virus or a bug.

Posted on Apr 27, 2010

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2 Answers

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Help Please


What happens with my Sansa e270 (6 gb) is when i connect it to my PC the connections seems to be patchy and it will not download or delete songs, when i unconnect it, it is as if i have not done anything. I can only download songs at small increments, and many times the connection is not working. The wires seem to be fine, and the USB ports work, and the cable seems ok. This is very annoying.
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Locked up


Reset
Firmware Upgrade
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Select the Repair/Restore option, and follow the on-screen prompts.

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