Question about Whirlpool GS6NBEXR Side by Side Refrigerator
No you donot need to change the filter first. all of the water goes through the filter first. you either have a bad water valve for the ice maker. a bad ice maker. or bad optics that sense the ice bin on the door is full. can you move the ejector blades on the ice maker? that will tell you if the ice maker gear is broken.
Posted on Apr 25, 2010
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Posted on Jan 02, 2017
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Hello - If your ice maker has stopped producing ice completely, please check these, in this order:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. A clogged water filter or a blocked supply water valve may also lead to low ice production.
The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
Should these suggestions prove to be ineffective, contact a professional to diagnose the unit.
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