You may need to get a new power adapter, Check it with any other 12 volt DC power plug, most often routers and able modems use these as well, but make sure its 12 volts and not above or below. If this does not work you might need to send it in. If you have a computer with a SATA capable motherboard you can connect the drive internally and pull off your information that way.
69 views
Usually answered in minutes!
×