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Getting a CARTRIDGE ERROR message - HP Officejet 5610 All-In-One InkJet Printer

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Clean contacts of cartridges and cartridge carrier with a wet towel if that does n't work 
change cartridges

Posted on May 01, 2010

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How do i fix error bk-crum error 093-925 - using geniue carttidges


If you have just installed these cartridges and got this message immediately, Make sure that these are the correct cartridges.

The cartridges for the Xerox 6180 are identical to look at, but have different part numbers, and crucially different chips.

There are also pagepack/Eclick versions of these cartridges.

If your printer is a 'pagepack' version of the printer, it needs pagepack/Eclick cartridges, and will give an error if normal cartridges are used. Similarly, if your printer is a 'normal' version, and you put a 'apgepack/Eclick' cartridge in it, you'll get an error.

If you've had the cartridges in the printer and used it WITHOUT getting the CRUM error message, the counter chip has become corrupted. This can happen if there is a power problem during a chip 'write' operation.

The error message points to the Black cartridge.

Sep 22, 2014 | Xerox Genuine Phase 6280n 6280 6280dn...

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I get a message 'print cartridge error'. nothing


Try replacing the cartridge, if still getting error cleaning contacts in printer where cartridge sits with wet Qtip, also clean printhead on cartridge. Reinsert cartridge and see if this clears error message.

May 31, 2010 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Can't find "cartridge error 50C" in my Dell owner's manual


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Aug 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
  1. Lower the scanner unit until it is completely closed.
  2. If you receive the error message again, replace both cartridges.

Jul 29, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Keep getting replace yellow ink cartridge error message


Hi,

Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

May 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error message no cartridges


The plastic tips ( projections ) under the cartridge are brocken. Chech them and see if that is the case.

Best regards:
jnph_2001

Mar 22, 2009 | HP DeskJet 5150 InkJet Printer

1 Answer

Cartridge Error, Error 50C


Hi there Error 50c

Dell gets this lots so have a try.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 02, 2009 | Dell A940 All-In-One InkJet Printer

2 Answers

Keep Getting Error Message "(Colour) Toner Not Installed"


I think in the menu you have to select replace cartride.. then new or same with new toner...

each toner cartridge has connections and you must make sure all are tight... or you get alot of errors.

Sep 10, 2008 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Error message Alignment


There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

Dec 06, 2007 | HP PSC 750 All-In-One InkJet Printer

1 Answer

ERROR MESSAGE


please check and clean the unit where ink cartridges are located

Sep 21, 2007 | HP 920 Plain Paper Fax

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