Question about Sony DCR-HC62E Mini DV Camcorder

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My Sony DCR-HC62E error code 32:11 cassette door wont close

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Search youtube for vids on this Sony camcorder C:32:11 problem .... there are several.

Posted on Oct 10, 2010

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Error c:32:11 cassette door wont close


HERE'S WHAT WORKED FOR ME PER SONY TECHS:
Take?»¿ OUT the battery or disconnect the AC cord.
Turn the camera ON (tape, memory, edit settings) for 15 seconds.
Turn camera to off setting.
Plug battery or AC cord back in.
VOILA!
Worked for me and I had the stupid C32:11 error code for weeks! Door would not close. Followed the SIMPLE and SAFE instructions and IT WORKED! Just like magic. I couldn't believe it! Save your money TRY THIS!

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  1. I'm having the exact same problem. It wont accept the cassette...only half way then errors. It will close fully without a cassette as well. hmmmmm
Comment by Guest, posted on Apr 02, 2008 Load cassette, turn it on, then message says re-load cassette. Door to cassette compartment only works half way. After fiddling with power, can get the cassette door to open and close all the way, but not with cassette. Tried several brands of cassettes, no joy.

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