Question about Canon PIXMA iP5000 InkJet Photo Printer

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Put new black canon 3-e ink in canon Pixma ip 5000 black line of print have a white horizontal stripe through center. I don't seem to have a repair utility t o clean heads and align. Mac OS 10.4.11

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The clean heads option should be in the Preferences/Maintenance tab where you go to do other things, e.g. alignment, ink counter reset, etc. If you cannot see this, you mmay need to reinstall the driver for the printer. You could also ask Canon. Finally, if the catridge is a refill or compatible, try a genuine Canon black cartridge.

Posted on Apr 25, 2010

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Source:
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