Question about Canon PIXMA iP5000 InkJet Photo Printer
The clean heads option should be in the Preferences/Maintenance tab where you go to do other things, e.g. alignment, ink counter reset, etc. If you cannot see this, you mmay need to reinstall the driver for the printer. You could also ask Canon. Finally, if the catridge is a refill or compatible, try a genuine Canon black cartridge.
Posted on Apr 25, 2010
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Posted on Jan 02, 2017
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