Question about Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

I did down load ok and i do see it under my printers and devices i can't find it under my programs

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  • Sam Rfati Apr 25, 2010

    thank u



    it is there but how do i get it to work i was able to scan .how do i locate the scanned doc

  • Sam Rfati Apr 25, 2010

    yes i did down load the one touch4 and it is working.

    but i asked for one more question how do i find the scanned documents for me to add

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  • Master
  • 977 Answers

Hey!

It seems like the driver (which installs the device under "Printers and Devices") and the software (called "OneTouch" - and used for the actual scanning) come separately for this scanner.

Go here, download and install OneTouch 4 in the language of your preference.

Alternatively, you can always use the scanning wizard that's integrated in Windows...

Best regards,
Pelu.

Posted on Apr 25, 2010

  • Ran Kedar
    Ran Kedar Apr 25, 2010

    Hi again!

    It's all written in the User's Guide! There are many options - Choose the one that fits you the best...

    Good luck,
    Pelu.


  • Ran Kedar
    Ran Kedar Apr 25, 2010

    If you wish to "just" save it in a folder on your computer, have a look at the "Transfer to Storage" section (starting page 28)...

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1 Answer

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How to check alignment


Aligning print cartridges
Using the printer control panel:
  1. Load plain paper.
  2. From the printer control panel, press pattlnk_852008_1514-wrench-button.gif, and then press OK.
  3. Press the up or down arrow button until Align Cartridges is highlighted, and then press OK.
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An alignment page will now print.
Using Windows

  1. Load plain paper.

  2. Do one of the following:
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    - In Windows XP and earlier, click Start.

  3. Click All Programs or Programs, and then select the printer program folder from the list.

  4. From the printer folder, click Maintenance - Align Cartridges.

  5. Click Print.

  6. Follow the instructions on the computer screen.

Using Macintosh

  1. Load plain paper.

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1 Answer

Printing but page comes out blank


To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. First, check the ink levels. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
If not, try to restart the printer. Restarting the printer might clear the issues and allow the printer to function correctly again.Press the power button to turn-off the printer then unplug the power cord from the back of the printer, and the USB cable(if connected). Leave unplug for 30 seconds then reconnect the USB cable and the power cord.
If issue persists, try to reboot your computer. Restarting your computer might resolve the issue. If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
If the preview contains no blank pages, check the printer cables. If the printer connects with a USB cable or an Ethernet cable, a faulty connection might cause the issue.
If the issue persists, check the printer settings on the computer. Issues with the printer settings on the computer might cause the issue. Follow these steps to check the computer: Step one: Check the default paper settings. Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)).Follow these steps to check the default paper settings.Click Start then go to Printers and Faxes .Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . Under Printing Preferences window click the Features tab. Compare the settings in the Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Size drop-down menu, change the setting:Click the Size drop-down list, and then select More . The Size is window opens.Select the size of the paper that is in the tray, and then click OK .Click OK in the Printing Preferences window, and then click OK in the Properties window. Step two: Print a test page A test page might help determine if the printer installation caused the problem.Click Start , and then click Control Panel .Right-click the Printers and Faxes folder (c01532297.gif ), and then click Open.Right-click the printer icon (c01532298.gif ).Click Properties .In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page.If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
If the page is blank, print from an alternate program to determine if the current program is causing the issue.Browse to the location of your saved document, right-click the file, and then click Open With .Select a program other than the program you are currently using to print the document.Open the file in the program, and then check the contents.(Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense). Try to print the file. If successful, the printer prints exactly what displays in the program window. If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance. If the document still prints blank pages in the alternate program, disconnect other devices. Other connected devices, such as scanners, MP3 devices, or other printers might cause conflicts in the communication between the printer and the computer.
If the issue persists, go to this link for the rest of the troubleshooting steps. Go directly to solution nine. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&lc=en&dlc=en&product=3390949&tmp_track_link=ot_search#N46

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1 Answer

HOW DO YOU SCAN


Hello pjbenven!

To use the scan features, your device and computer must be connected and turned
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scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
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To send a scan to a program on a computer from the device control panel (direct
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1.
Load the original on the scanner glass. For more information, see Load originals.
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3. Press right arrow to select the program that you want to use (such as the HP
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1 Answer

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    1 Answer

    SCX 4300


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    Go to Start Menu > Type msconfig in run box > enter

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    Click Apply and OK. Restart machine. The system will ask if you want
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    1 Answer

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    Hello,

    You may want to run the alignment program again. Below are the steps as found on page 84 of the manual found here.

    To align the print cartridges from the HP Photosmart Software
    1.
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    1 Answer

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    BigBiggs

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