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Connection problems fail to connect to xbox live the ethernet is plugged directly from the router to the xbox 360 but still does not work why???

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Y doesnt it work. is it failing to connetc 2 ur router or or failing 2 connect 2 live. if its live then wuts failing?

Posted on Apr 01, 2008

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3 Answers

Do u need a wireless adaptor to set up xbox live??


No, a Xbox 360 Wireless Adapter is not required to access, and set up Xbox Live, but you will need an internet connection. If you are close enough to a modem or router, you can buy an Ethernet cord, and plug it in to both the modem/router, and firmly into your Xbox 360 console. You will either need the Xbox 360 Wireless Adapter, or the Ethernet cord. Ethernet cords are very cheaper, much cheaper than a Wireless Adapter, but the Wireless Adapters are much or easier to reason with. So choose wisely with money.

Jul 06, 2011 | Microsoft Xbox 360 Console

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How to set up xbox live? i have wireless, but it still doesnt work.


The 360 requires a wireless adapter, which I assume you already have. This would connect to your wireless router or other wireless access point you have in the house.

If you are having issues connecting still, make sure your High Speed modem is a docsis2.0 modem or higher.

If you are still unable to connect through your wireless, I suggest plugging an ethernet cable directly from your router into your 360. This is to make sure you get the best and most reliable connection.

If location of router versus location of XBox is a problem, a long ethernet cable can be purchased from a website like Newegg or Amazon for a cheap price.

Jun 03, 2011 | Microsoft Xbox 360 Console

1 Answer

Heey i just bought a new xbox 360 slim 250gb and my network connection is fine but when it prompts me the update the update keeps failing and ive tried everything on xbl support but nothings working please...


Hey there,

This is likely a problem with your network connection in which it is unable to connect to XBOX Live. I would need to know the make and model of your router to go into further detail on this, so all I can provide you with is some general information to help resolve the issue.

Go to this website and select the router you are connected to: http://portforward.com/
Skip the Advertisement if it pops up, then select Xbox Live 360. Follow the instructions to set up the proper ports for your router.

If that doesn't work, try plugging in your 360 with an Ethernet Cable, directly to the modem, then download the update.
Let me know if that works :)

Jan 29, 2011 | Microsoft Xbox 360 Console

2 Answers

Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Cannot connect ot xbox live my ip address test fails


if you dont have a router, you can either have the xbox or the pc conneted to the internet, not both. you have to have an eithernet cord or a usb 2.0 high speed usb chord that goes directly from the xbox to the modem. you cannot go from the modem to the computer then to the xbox.

Jan 24, 2009 | Microsoft Xbox 360 Console

1 Answer

Why isnt my xbox connecting? i plugged the cble into the rouder and then put the other cable into the xbox and its not letting me connect.


To make a router connection to Xbox Live:
  1. Before you connect any cables, turn off your router, modem, PC, and Xbox 360 console. (Unplug your modem from its power source to turn it off.)
  2. Connect one end of an Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet input port on the back of your router.
  3. With another Ethernet cable, connect one end to one of the router's Ethernet output ports. Connect the other end to your PC's Ethernet port.
  4. With the third Ethernet cable, connect one end to another of the router's Ethernet output ports. Connect the other end to the Ethernet port on the back of the Xbox 360 console.
  5. Turn on your modem, then your router, then your PC.
  6. Make sure your PC can access the Internet. If not, you may need to configure the router for Internet access. For help configuring the router using your PC, check the instructions that came with the router.
  7. Turn on your Xbox 360 console with no disc in the disc tray.
  8. If you've already used your Xbox 360 system for offline play, the Xbox Dashboard will open to the Xbox Live area. Select the Xbox Live banner. When you see the Xbox Live Marketplace you'll know you're connected to Xbox Live.

Jul 02, 2008 | Video Game Consoles

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 to wireless laptop


Make sure ethernet cable from XBOX 360 is connected to one of the 4 access ports on the back of the router.

Mar 16, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 elite live


It may have trouble recieving the ip addrees from the router, but not sure what switch you are using if you have a router you should connect directly unless its a wireless switch.

Aug 29, 2007 | Microsoft Xbox 360 Elite Console

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