Question about Palm Zire 31 Handheld

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My Palm Zire 31 had to be hard reset. Since then

My Palm Zire 31 had to be hard reset. Since then everything looks fine except when I try to synchronize it with the Desktop where all the information is stored. When I hit the synchronize button, I get a ''Fatal Alert'' below which is the messsage (fatal exception) and on the bottom the button which resets the entire handheld and rotates me back to the opening screen

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Hi,i think there is a slight system hinderance with the synchronizing software on your zire,the problem can be solved by performing a system(warm) reset which must be followed by a soft reset,Here is how you go about it;

  1. Press and hold the UP button on the front panel of your device.
  2. Use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device
  3. If you see a progress bar, keep holding the UP button.
  4. Next, the Palm Powered screen will appear. Release the UP button when you see it.
  5. Important: Perform a soft reset after the steps above.
  6. SOFT RESET
    1. Use an unfolded paper clip, or the reset tool at the tip of your stylus.
    2. Gently press and release the RESET button inside the hole on the back panel of your device.
    3. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.
    4. All data on your device should be retained. If you do lose data after a soft reset, you may have a more serious issue with your hardware that requires a repair.
    Thanks and take care

Posted on Apr 25, 2010

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1 Answer

I would like to give my Zire 31 to a friend but need to erase all my information from it. How do I do this?


Do a HARD RESET on your PALM ZIRE 31.
A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings.

  1. Press and hold the Power (on/off) button on the front panel of your device.
  2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device (where's the reset hole?).
  3. If you see a progress bar (see below), keep holding the Power button.
  4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
  5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

Jun 28, 2011 | Palm Zire 31 Handheld

1 Answer

How do i perform a hard reset on my palm pda


  1. Step 1 Straighten a paper clip into a single line.
  2. Step 2 Locate the "Reset" button by spotting a small hole on the backside of the Palm Zire 31.
  3. Step 3 Push the power button on the Palm Zire 31 with your finger and hold it down steadily.
  4. Step 4 Push the paper clip into the "Reset" button's hole while holding down the power button.
  5. Step 5 Release the power button once the screen displays the "Palm Powered" logo.
  6. Step 6 Push the navigational key in the "Up" direction to complete the Palm Zire 31 hard reset.

May 26, 2010 | Palm Zire 31 Handheld

2 Answers

It worked fine for a few years then my computer


Reinstall Palm Desktop and or update it.

Jan 07, 2010 | Palm Zire 31 Handheld

1 Answer

How do I make a hard reset on my Palm Zire 31 PDA?


I did not write the posting attributed to me. I have a Palm Tungsten E. My Dad had been using it and I needed to know how to do a hard reset so it would accept my info. I found that on the Palm site after looking on your site. I performed the hard reset and hot synced the Palm with my info.

Thank you, Sue Nutt

Nov 12, 2008 | Computers & Internet

1 Answer

Palm Zire 31 Synch stopped working


ideas:
Restart your computer,
Try a different data cable,
And last resort:
Give up on it.

(If you do give up, send it to me i need a new screen.)

Jul 07, 2008 | Palm Zire 31 Handheld

1 Answer

How do I make a hard reset on my Palm Zire 31 PDA?


There is a reset pin hole on the back of the unit; Hold the power button and push the reset button in the hole with a paperclip. All memory should now be erased.

Mar 26, 2008 | Palm Zire 31 Handheld

1 Answer

Palm frozen - Won't Move


o at the back of ur palm is a reset button just press it and it should be fixed

Sep 07, 2006 | Palm Zire 31 Handheld

1 Answer

Palmone zire 31


If you want to reset the password for your palm, go into prefs, then security.

In there, you want to try to get the unassign/lost password to come up.

Click on the -Assigned- and look for lost password/unassign.
If it doesn't appear there initially, try to enter the incorrect password several times.

A window should pop up asking if you want to reset/unassign the password.

Jun 08, 2006 | Palm Zire 31 Handheld

1 Answer

Can't synch Outlook Calendar Appointments


Try uninstalling with Windows Uninstall Clean-up tool. XP seems to do a poor job of installing conduits sometimes. I think this might be an issue with the one conduit no being registered correctly in the Windows Registry. You can get this tool here: http://support.microsoft.com/default.aspx?kbid=290301 Uninstall Palm Desktop. Then shut down the PC. Then start it up again and re-install Palm Desktop. I hope this helps.

Sep 11, 2005 | Palm Zire 31 Handheld

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