Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Freezer not cooling as well; water dispenser working on and off

We have a GE DSS25KGRD side by side. Over the last few days, the freezer is not as cold as it should be - allowing the ice in the bin to melt. In addition, although the water dispenser is currently working, it has started to work off and on. Not sure if the two situations are related but suspect that they are.

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DEFROST HEATERSFreezer not cooling as well; water dispenser worki - 2_bing.gif IN THE FREEZER. IF THERE IS FROST ON THE BACK WALL INSIDE THE LOWER AREA OF THE FREEZER SECTION. YOU THEN HAVE A DEFROST PROBLEM. THE HEATER IS THE MOST COMMON. REMOVE THAT PANEL AND DEFROST WITH HAIR DRYER. THIS FROST IS BLOCKING THE AIR FLOW TO THE REF. SIDE. AFTER THIS IT WILL WORK FOR 10-21 DAYS WITH OUT REPLACING THE DEFROST HEATER. 95 PERCENT CHANCE. JUST REPLACE THE HEATER SOON AFTER DEFROSTING SO YOU DO NOT HAVE TO DO IT AGAIN. WATER LINE AT THE RESEVOIR MAY HAVE FROZE TOO. BEHIND THE REF. CRSPER DRAWERS. THIS WOULD BE DUE TO THE OTHER PROBLEM.

Posted on Apr 25, 2010

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