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I have down loaded a copy of adobe air. But hwen I start my computer I get a message stating that my version is damaged. I have tried reinstalling Adobe air but i still get the same message. Can you help

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Uninstall Adobe Air Completely. Then reinstall. Let me know if it works!

Posted on Apr 25, 2010

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Posted on Jan 02, 2017

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When I try to install an add-on for flight simulator from the company Just Flight, this is the error message that shows up about the Adobe air installer that is used to install the add-on:'The app


You might uninstall adobe air restart your computer then run the chkdsk utility

Click start control panel administrative tools computer management ,disk management right click on your drive select properties click tools click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now, start should schedule this task when restart

You might only tick in the one box to automatically fix files

have no input while the chkdsk utility is in progress any input may further damage your computers Operating System and Hard Drive.

This might take some time depending on the size of your Hard Drive and the amount of data on it be patient.

http://download.cnet.com/jetclean/3000-18512_4-75627788.html
JetClean tidies your registry, gets rid of junk files, deletes broken shortcuts, and attempts to give your computer that like-new feel again.

Then reinstall Adobe Air right click on the program select run as administrator

http://download.cnet.com/adobe-air/3000-2383_4-10652806.html

Hope this helps

Dec 30, 2012 | Adobe Systems Adobe AIR

1 Answer

Reinstalling Adobe AIR


You can just click on 'Start', click on 'control Panel', the 'add or remove programs, or for windows 7 ( 'uninstall program'). It will provide a list of programs on the computer, look for Adobe AIR,, click on it and click the button either 'change/remove' or 'delete'. Once ADOBE air has been successfully removed, go onto the adobe website and install the latest version of adobe AIR. Hope this helps.

Feb 24, 2012 | Adobe Systems Adobe AIR

1 Answer

Can't install Photoshop CS3. Installed CS2 full version - OK. Installed upgrade CS3 - OK. Then had a problem with computer, replaced with new upgraded montherboard and processor and still OK. CS3, if I...


Hi there,
As far I understand, If you install more than one copy of adobe product The serial will lock at Adobe home server.
You can try to contact adobe here and tell them about the problem :
http://www.adobe.com/support/photoshop/

Hope that helps
have a nice weekend

Please rate my answer

Nov 14, 2009 | Adobe Photoshop CS3 10

1 Answer

Won't burn to DVD


Reinstall your ADOBE software. First, uninstall it and restart your computer to clean up the left over files of the software. Once done, install a fresh copy of your ADOBE. :-) Don't forget to rate me..Thanks..

Nov 06, 2009 | Adobe Premiere® Elements 3.0 Full Version...

1 Answer

On bootup, adobe air installation damaged


Try first going to start button > Run (search) > type in the text box msconfig When the window comes up, choose selective startup > go to the startup tab and look through the entries for adobe air and uncheck the box. While you are in there, you can uncheck any other program that you don't need to "startup" when windows starts up. The main players in startup are the anti-virus programs, wireless utilities etc. These you want to start. Hit apply and exit out. Reboot later, we have one more stop first.

Now go to control panel > administrator tools > services. Look through the services for Adobe air or something similar. double click on it and it will open a window where you can change the programs settings. You can disable, start, stop etc. If you find the air program here, click on the drop down list and select disable, click apply and ok. Now reboot and see if that clears it up.

Sep 29, 2009 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

I've installed Adobe Reader 9.1. When I try to


Click START
Click Control Panel
Click Add/Remove Programs
Select Adobe Reader
Select Remove

Restart your computer.

Access: http://www.Adobe.com and download Adobe Reader 9, and install it.

Sep 11, 2009 | Microsoft Office Professional 2007 Full...

3 Answers

Message on screen that Adobe Air is damaged and cant reinstall it so no BBC iplayer


What OS are you running?
Is it Adobe Air or Adobe Flash that is damaged? Please see this link.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Aug 27, 2009 | Toshiba Satellite A100-S8111TD Notebook

2 Answers

When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

Aug 10, 2009 | Adobe Photoshop Elements 2.0

2 Answers

Damaged adobe reader 8 damaged


if you get this error message when you try to open a particular file. the problem could probably be in the .pdf file and not the software. if this is not the case, uninstall adobe reader completely and reinstall it. if this docent work. download the latest version of adobe reader from the adobe site and try installing it again.

Jun 10, 2007 | Adobe FirstWare Recover Pro 2004...

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