Question about Philips Televison & Video

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When we press any button, all we get is the the red light on top left side of remote light up. channnels will not change, volume not change, won't power on or off. how can we fix this.

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Hi there,

Sorry but without knowing the particular model number of the remote control or indeed whether or not it is a philips universal remote control, I can't give you a definative answer to your problem. I recomend however, if you haven't changed the batteries in your remote that you put new one's in as the batteries maybe too weak to operate the remote fully, this will at least eliminate this possibility. If you are using using a Philips universal remote control then try resetting the remote using the correct code for machine, if you don't know the code then try the Philips support website for the code for your tv. After that I would consider that either the remote or the machine has developed a fault where the remote's I/R no longer transmits or the machine's I/R receiver no longer works. Personally I would purchase a cheap / middle of the range universal remote and try that to see if that works as it is a much cheaper option than having the machine looked at by a technician. If you would rather there are online sites where you can by genuine remotes for most tv's etc but obviously this is a more expensive option than a universal replacement.

Hope this helps,

James

Posted on Apr 25, 2010

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