Question about Creative Labs ZEN Vision:M Digital Media Player

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5 flashing blue lights...?

Hi,
I've not used my Zen for a while, but i've had it less than a year. I went to charge it the other night and nothing happened. I thought the problem might be my plug so i went to charge it through the computer and again nothing. I came on to this website and it recommended a charge of over 12-14 hours and so once again I plugged the ****** in for a long haul charge. About midday today, I switched it on and everything started to load up, however the battery indicator was still down on red so I left it switched on and plugged in. i've just come to unplug it and switch it on and the thing appears to be dead again! All I get when I try to switch it on is 5 short flashes of blue light if you look at the top of the product. Which is all i've got out of it every time i've charged it up for the last few days.
PLEASE HELP ME!

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  • Jezebel_Jane Mar 28, 2008

    Thanks for the advice, but perseverance and blatant good luck got me going again in the end!

    Who knew pushing all the buttons and chucking the thing across the room actually works sometimes XD

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This happened to mine, and all I had to do was update the firmware on your computer and then plug the Zen into your computer to upload the update. Plug it into the wall adapter at the same time. It will update the program and charge it. I haven't had any trouble ever since.

Posted on Mar 28, 2008

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Sounds like your rechargable battery is done for. You can get a new one at newzenbattery.com and open your player yourself extremely easily by just watching a video or reading how to do it. No damage is done or anything and this seems like an easy fix.

Posted on Mar 28, 2008

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posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
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