Question about Frigidaire 20.6 cu. ft. Top Freezer Refrigerator with Factory Installed Ice Maker

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Both the freezer section and refrigerator stopped

Both the freezer section and refrigerator suddenly stopped working. The door light still works but it doesn't come on or make noises like it is trying to work. This is a suplementary refrigerator about two years old and everything within it spoiled before we found it. Blood from meat ran from the freezer section down into the refrigerator and will have to be cleaned inside. Any guideance will be much appreciated.

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  • infoinfo Nov 11, 2010

    freezer is working ok but refrigerator stopped working

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YOUR REF. MAY BE STUCK IN DEFROST. IN THE CEILING OF YOUR REF. THERE IS A CONTROL HOUSING. THERE IS AN ACCESS HOLE ABOUT 6 INCHES BACK MORE OR LESS IN THAT AREA. INSIDE THIS HOLE IS A ROUND GREY, BLACK OR RED PIECE THAT CAN BE TURNED IN ONE DIRECTION WITH A FLAT BLADE SCREW DRIVER. TURN IT. IF IT STARTS YOU WILL NEED A DEFROST TIMER. NEED MORE HELP JUST ASK.
http://www.searspartsdirect.com/partsdirect/index.action

Posted on Apr 25, 2010

  • rl bradley
    rl bradley Dec 03, 2013

    Is it possible to locate a diagram of the control housing?

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You need to replace the "PTC over-load relay" on the compressor body in the lower rear area of the unit as this component supplies all the power to all crictial power needs of the unit,all you need to do is unplug and replug in the replacement

Posted on Apr 25, 2010

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1 Answer

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I think this problem may already be resolved in some manor because of the date of post. Posts should expire after an unreasonable time period.

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Kenmore Trio 596.75509400


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Does freezer cool like the cold food section? Did this suddenly happen, and frozen food began to thaw?  Most freezers control the cooling in the cold food section. The freezer must work fine before the cold food section will work fine. Let us know more, Thanks JT 

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