Question about HP (350208-001) CD-RW/DVD-ROM (Combo) Burner

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My hp cd burner is not working. i have a pavilion dv6000. a couple months ago it just stopped working and now says there is no cd/dvd burner detected.

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  • 142 Answers

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  1. Click Start , type regedit in the Start Search box, and then click regedit in the Programs list.
    If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.

Posted on Apr 25, 2010

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1 Answer

My HP Pavilion notebook does not recognize the DVD/CD Drive. It is not listed in the device manager.


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 30, 2011 | HP Hewlett Packard HP Pavilion DV6000...

1 Answer

I have a Hp Pavilion dv6000 and iam having problem with the dvd writer, while burning files with nero 7 its stopping and giving an error message . Please help me resolve the issue


hi friend, you should buy a DVD lance cleaner DVD. which is avilable in your electronic market. use it.bcoz, your dvd lance have dust on it.

if, it again give you same error then, goto your nearest service center.



Regards: Rakesh

Jan 26, 2011 | HP DVD1040i 20x Super Multiformat Dvd...

1 Answer

How do you fix DV6000 backlight not switching on?


It is unlikely an issue with the backlight. The HP Pavilion dv6000 line had an overheating issue which caused issues with the motherboard, often resulting in the video card and/or monitor not working.

HP offered an extended warranty on the affected models, but it ended a few months ago. Please see this page for more information:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c01087277&product=1842155

If Step 2 of this page aptly describes your problem, it can only be repaired by replacing the motherboard. Apologies.

May 24, 2010 | HP Pavilion dv6000 Motherboard

1 Answer

The cd burner in my computer just stopped working


if nothing working try to uninstall the driver and reintall it and see if that work if not need to change it...go to device manager and delete the device and restart the computer and see if it will load new one.

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1 Answer

Laptop cd burner failing during burn


It could be poor quality CD's. Does your berner software give you the option to slow the burn down?

Jul 24, 2009 | HP Pavilion dv6000 dv6100 dv6200 dv6300...

1 Answer

Laptop hp dv6000 will not recognize cd burner/dvd player


HP Pavilion dv6000 laptop PC
Did you 'turn off' the AUTOPLAY feature of the CD\DVD ? When the player "runs two times at startup", it is trying to find the program on the disc.2nd- Look in internet for HP dv6000 cd\dvd drive replacement.(If that is the ""exact match for the product"" you wrote about)
3rd.goto CONTROL PANEL>SYSTEM>HARDWARE>DEVICE MANAGER and look up cd\dvd and uninstall it. REBOOT, when your system comes back it will try to find the cd\dvd. If it does not, it is damaged (kaput!), must be replaced. If Windows finds the cd\dvd drive and reinstalls the drivers, but it does not work, then the heads are dirty or damaged.That Windows found the dvd\cd means that the circuit on the device works.

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3 Answers

HP 530 Laptop - CD/DVD Drive not functioning


Hi,
you have a faulty drive/connector/motherboard or even cd/dvd laser, if it,s warranted. send it back while it,s covered.
Mike @ compurepair.

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