Question about Nokia 6102 Cellular Phone

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I can't hear people and they can't hear me

There is a little headphone graphic in the middle of my main display. I think my phone is under the impression that there are headphones installed? There are not. I don't know what to do. I am traveling tomorrow and don't want to do so without a phone.

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  • luthertam Apr 02, 2008

    My phone shows a headset on the display. I can't hear people and they can't hear me. I downloaded the manual for the 6102 but couldn't find anything on the little headset. Any idea on how to remove it?

  • Anonymous May 18, 2008

    i have same problem

  • Anonymous Jun 11, 2008

    yea i have the same problem and a I have no idea how to fix it

  • Jordan Jun 11, 2008

    Yea I have the same exact problem.

  • Anonymous Jun 18, 2008

    This is exactly my problem. I can't find my manual physically or online.

  • Anonymous Jun 18, 2008

    I have the same problem

  • Anonymous Aug 11, 2008

    Same Problem.

  • Alfy99 Aug 20, 2008

    I have the same prob! I dropped mine in a little bit of water but it still works and the white sticker is still white. And I tried it with loud speaker and it worked.

  • rekia3222 Jan 13, 2009

    i can't hear people and they can hear me

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There is something lodged in your headset plugin causing your phone to think it has a headset plugged in. When talking to someone turn on your loudspeaker so you can speak to them. Try to clean out whatever is in your headset plugin. If that doesnt work open up the cover on the back and take out the batter, then there is a small round white sticker. If that sticker is pink or red it is water damage if it is white you are ok. Try going to your nearest phone store to see if they can help you.

Posted on Jun 11, 2008

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2 Answers

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In order to check your mobiles capability to modulate sound just put your headphone. If you are able to hear the speech through headphone then the problem is with your speaker. If unable to get the speech the problem is with main pcb itself and to repair that you will have to go to service center it will be costly but if you are able to hear through headphone then it will be cheap.

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That symbol is the MUTE, you need to find out how to remove the Mute. Have a look in your manual. Download link below.
nds1.nokia.com/phones/files/guides/Nokia_5140i_UG_en.pdf

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