Question about Fellowes DM8C Cross-Cut Shredder

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Random Running I've had this PS80c@ for about 6 months and have used it very litte, about two binfuls worth. About two weeks ago, it started running all by itself with no paper in the feedslot nor help from me. I cleaned the sensor and the paper caught in the shred heads. I turned it on, put it in stand-by and, in the middle of the night, was awakened by the shredder running. This is scary and dangerous. The next day,I oiled the shredder blades and cleaned the sensor again and turned it back on and shredded a few pieces of junk mail and left it in stand-by and started watching TV. About an hour later I heard the thing running as if a ghost started the thing up. Well, this was the last straw and I umplugged it for good and sent an email to Fellows website describing what had happened. I haven't heard from them yet but it's been only a day since I sent it. Has anyone had any trouble close to this? What did Fellows have to say about it? For me, what I spent on this product is quite alot but I need a product that is safe and can take care of all this confounded junk mail. It is truly amazing how the junk mail people ratchet up the thickness of their mail pieces knowing that people like me shred their junk and they mail thicker and thicker mailings. It's kinda like spy vs spy and where it will stop, I do not know. Maybe an acid bath for all that crap is what I will need. Help! I have a fellowes DM8C and the sensor is malfunctioning too. A few times it has started running on its own but most often the damn sensor just doesn't send the stop signal to the shredder so after putting a piece of paper in it just keeps shredding. I know the problem is with the sensor not actually sending the "off" signal to the shredder once paper has passed thru it. I come to this conclusion because if you flip the switch to off and right back to auto/on (resetting the auto wait for paper sensor state) it usually goes off. Otherwise letting it run just overheats the shredder and their stupid 5/10 minute cool off "feature". Don't tell me to clean the sensor, Q-tips and Alcohol live right next to this POS (Piece of ****). It is clearly made in some damn 3 world country with NO regard for quality at all. Unfortunately I think its over 2 years old. The warranty says 5 years on the metal cylinders and 1 year on ALL other parts. I got ripped off from Fellowes. This is actually the second fellowes I bought from Costco. Luckily enough I returned the first to Costco. I think this one is going back and I'll never buy a shitty, malfunctioning, ripped off, broken, fellowes shredder again!

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  • Anonymous Apr 29, 2008

    I've had this DM8C Fellowes for about 12 months and have used it very little, about two binfulls worth. About two weeks ago, it started running all by itself with no paper in the feedslot nor help from me. I cleaned the sensor and the paper caught in the shred heads. I turned it on, put it in stand-by and, in the middle of the night, was awakened by the shredder running. This is scary and dangerous. The next day,I oiled the shredder blades and cleaned the sensor again and turned it back on and shredded a few pieces of junk mail and left it in stand-by and started watching TV. About an hour later I heard the thing running as if a ghost started the thing up. Well, this was the last straw and I umplugged it for good and sent an email to Fellowes website describing what had happened. I haven't heard from them yet but it's been only a day since I sent it. Has anyone had any trouble close to this? What did Fellows have to say about it? For me, what I spent on this product is quite alot but I need a product that is safe and can take care of all this confounded junk mail. It is truly amazing how the junk mail people ratchet up the thickness of their mail pieces knowing that people like me shred their junk and they mail thicker and thicker mailings. It's kinda like spy vs spy and where it will stop, I do not know. Maybe an acid bath for all that **** is what I will need. Help!



    This is not the first time I have had this type of problem. What is Fellowes doing about this problem?



    Tom F

  • leeburd3223 Jan 29, 2009

    Same exact problem - will not shut off - just keeps running or will start up by itself

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I had the same problem with a DM12C  It would start running by itself at random times. Eventually it ran continuously. Fellowes knows about this problem and if you talk to their customer care people nicely (not email) they will take care of you even if out of warranty.

Posted on May 25, 2008

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