Question about Universal Office UNV-38016 Shredder

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Shredder screen reads door open even if the door is closed and wont let me do any shredding

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Unplug it and then open i t up. You are looking for a piece of shredded paper that is stuck or jammed. Can even be a accumulation of paper dust. The piece won't be that big but most of the time that is all that is wrong. The paper either jams the door sensor or blocks it and gives the error. It can also be a bad door sensor or switch. Not very common but can happen.

Posted on Apr 25, 2010

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At this time, the machine maybe reading as full because the paper backup inside the machine.

you have few screws that holds the base and the top cover.

Good luck.

email me if you have problem

This is known problem with Hsm125...

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