Question about HP Photosmart C6180 All-In-One InkJet Printer

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I'm trying to install this on my Windows 7 with the up dated cd that I just ordered. But it keeps coming up with a fatal error message at the very end of comfiguring (failed to get source auto run ID from auto run.inf). How do I get this to install so I can use my printer again?

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Sometimes the CD can be corrupted when they duplicate them. I strongly urge you to go to hp online and directly download/install the Full Feature Software. If that is successful, then go ahead and also downlaod and install the two Updates and the three Utility packages.

Posted on Apr 25, 2010

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Hello, Installing Windows 7 64 on a new HDD on my laptop. When trying to install I get 'c00021a fatal system error'. Help would be appreciated.


Your new HDD is faulty or you have not got the right driver installed/available on your windows CD - Also ensure your BIOS is up to date. Use Active@ kill disk to format the drive and if it does then likely the problem lays witour driver which you will need to get from the manufacturers website and put on a Flash drive and install before you install Windows.

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I'm trying to install this on my Windows 7 with the up dated cd that I just ordered. But it keeps coming up with a fatal error message at the very end of comfiguring (failed to get source auto run id from...


Hi,

Copy the disc content to a folder on your desktop and try to run the installer program from the desktop.

Its seems that inf file to execute auto run on cd is bad.


Regards,
Riztech

May 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a OKI C5500N, keep getting the message ''Service Call, 173: Fatal Error'' I have tried turning it off then on, which has worked before, but today it is not working.


1. Remove All files that were installed before 'fatal error' using 'Printer Util.exe' or similiar file available in your CD.

2. Install software 'Dial-A-fix'. (Dial-a-fix is a collection of 'known fixes' that have been compiledover the past year that really knock out some serious Windows problems....)

http://www.download3k.com/DownloadLink1-Dial-a-fix.html

3. Run the 'Dial-a-fix.exe' Software and select 'Fix Windows Installer' & 'Empty Temp Folder' options and click 'Go' button.

4. Restart your computer, run the your printer CD, you should have no problem. (don't connect the printer/device until the cd Setup prompts you to)

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1.change another Installation CD of Windows XP service pack 2 or install Windows Vista.
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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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Fatal error installation of ProL7590


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Here are the basic troubleshooting for that type of error :
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