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My headphones workon my logitech headset but not my mic, how do i fix this

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Test your headset on this free webcam test site. Click on the mic icon and select the Logitech from the drop down list. It should now work. Then make sure it is selected as your audio device in any program you use.

Posted on Oct 20, 2010

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1 Answer

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The headphone plug goes into the green jack on the computer. The mic plug goes into the red jack on the computer. The headphone plug with have three segments on the jack, the mic plug will have two, and they'll both be marked. If you're computer doesn't have color jacks, the mic will go into the one with a picture of a mic, the headphones will go into the one with a picture of a headphone or speaker.

Jul 07, 2011 | Logitech ClearChat Stereo Headset Headset

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I got new Logitech Clearchat stereo headphones. I plugged the two pins into the pc - pink and green. When I do a skype test I hear the message from my computer speakers (settings says Realtek HD..with no...


realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

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My headphones have worked perfectly until last night when I stopped hearing any sound altogether. The mic still seems to work and my laptop recognizes that the headset is plugged in. Is this just a matter...


Sounds like its a loose connection inside the headset itself. this will happen. It could either be on the plug or in the headphone itself. An from experience its more of a hassly trying to fix it then its worth.

Aug 31, 2010 | Logitech Radio Communications

1 Answer

My logitech headphones with mic isnt working at all


Hi Rosstaylor, go to start menu, control panel, sound. Then here go into the Tabs and select the Headset as Mic and Speakers. Apply, Done !
If it does not work, then I suggest you to contact the Logitech support for a replacement this is an hardware
failure and it's covered by warranty terms.
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact

Thanks and have a nice day Julien

Jan 25, 2010 | Logitech (980361-0403) Headphones

1 Answer

My headphones work, my mic does not(at all)


Have you gone to your control panel, and found the "speech recognition" option? If you havent tried it, do that. It wil have you recite a sentence and then should conifgure your mic to your computer. I hope this helps!

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Mic not working when headphone plugged in


Try changing the Windows Default Audio devices
  1. Go to control Panel
  2. Sounds and audio devices
  3. The Audio tab
  4. Then change the Sound Recording Device to Logitech Headphone INPUT
Hopefully this will work

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go to tools>options>audio settings change the microphone to logitech. if the mic is already logitech. and no green bars are appearing contact logitech mic may be dead.

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The internet bandwidth or speed is too low or being occupied by some other programs.Thereby leaving a low speed for the msn to work.The solution would be close some applications using internet or reinstall the msn messenger.

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Mic doesn work


same thing happened to me, it wouldn't even work when i went to control panel -> audio devices -> mic test   i think i'm just going to return it for a different model.

headphones worked well though

Sep 23, 2007 | Logitech Premium Headset

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