I do not think it is related to the motor, depending on the model of the machine it is most likely either something caught between the basket and tub that is holding up the drive system or a failure in the transmission or basket drive.
If you could find the full model number, it is usually on the top under the lid or on the back console that would help in determining what the issue might be
Hi,
Thanks for the model number I was thinking it was a top loading machine so going the wrong direction. It sure does sound like it could be a motor issue.
Here is a service bulletin on your machine that might be of help.
Issue
Washer stops in mid-cycle and/or flashes a code.
Action
The motor drive system experienced a momentary loss of neutral feed from the power cord to the
Motor Control Board. The neutral line for the Motor Control Board passes across the water valve
solenoids. Neutral to the motor drive system can be momentarily lost If there is poor crimping of any
of the wire terminals in this circuit. This situation could result in a misdiagnosis and unnecessary
replacement of the Motor or Motor Controller Board.
Current Neptune front load washers will indicate a false locked rotor signal to the Machine Control
Board. Washers with a LED display will flash code “LR” in the display. LCD washers will display
“Locked Rotor.” The earlier built front loaders will not display a code, but simply shut down in midcycle or will not start.
Pull each terminal of the white wire harness connected to each water valve solenoid and verify the
wire is properly stripped and crimped to the metal terminal connector of the wire harness. Make sure
the wires fit snug on the terminals of the water valve solenoids.
Let me know if this helps
The best appliance repair company in Portland is Appliance & Refrigeration Hospital, they are on Alberta and 30th.
I am not sure if they can bench test the components or not but it worth a shot, they have a parts distributor in the same building that may be of help too.
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Hi,
As per the symptoms you have mentioned its either debries in the drain pipe mechanism or arround the pump which is making this sound and making the tub stop spin in middle of a spin. I would request you to take the front access panel off by the screws underneath the panel. There would be a white cap facing you. Unscrew slowly. Be careful as there would be some water bellow. Once it comes completely out, you'll see all the junk in the filter. Remove the lower panel and clean the drain pump filter. Once the panel is removed the filter will be right in front. Unscrew the filter cover and you should find a ton of lint and stuff in there. This model has a pressure switch that detects if there is water in the tub. If so it will do this pause and slow spin. Once the pump filter is clean you should be good.
Let us know if you want something else please accept the solution.
Thank You for contacting fixya.com
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ok i will take a look a that - but it does drain fine the water fine- seems like i have to keep pressing start but it never really spins before it used to sound like a jet plane taking off but now it just makes a noise like something is stuck holding on to it from turning it turns in very small **** increments but never a full fast spin. Would this still be the cause of that? I wouldn't think it would but i will check and do what you said and get back to you.
ok did as you requested - still having same issue
i removed tha back panel and noticed a burning smell like elebronic burning smell
I put the washer in cycle mode so i could watch and see if the belt and motor ran.
when it was type to spin the motor kicked in but barly turned the drum and so i figured
(even thought the directions said not to) i would see what kind of force the motor put out by holding the larger pully and i noticed that i was able to stop it all together and the motor stop and started clicking - i was surprised i could even old it with such little force but the pully belt is tight enough turn it by hand and it turns freely just fine. But whent he motor is kicking in it just isn't doing it especially when a load of clothes is in it. Do you think it might be the motor making the burning smell?
I didn't notice it before until i took off the back panel and ran it without the back cover.
Any suggestions ?
It is a Maytag Neptune Model # MAY3000AWW
The tub spins / turns freely very easly by hand when not in cycle.
Any ideas ?
Sorry i see i have a typo its MAH3000AWW
ok did everything mentioned in the notice and it still didn't work.
I even found the directions to the machine and tried to do the the continuity test that it recommended
but i don't have the correct ohm meter.
Is there a place where i can bring the motor control board and the motor to that could take a look at it.
I live in Portland Oregon.
Any advice ?
Thanks
-Ron
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