Question about Kenmore 16.7 cu. ft. / 473 liter Upright Freezer 23725

1 Answer

Ice on back wall of freezer, food not staying completely frozen

Kenmore side by side, no water and ice though, 15 years old. Ice has built up on back wall of freezer and cold but taking ice forever to make in trays and food not staying completely frozen. Cleaned dust from coils underneath and plenty of breathing room behind fridge. Do I just need to defrost and turn temp down?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 949 Answers

Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust

Thanks

Posted on Apr 25, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Upright freezer not freezing food and ice forming on back wall


is the top of the freezer full where it can breathe remove something to help it breathe

Sep 10, 2012 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

I have an old side by side we notice water on the floor every couple of days when we looked inside there is a ice build up and I guess when the fridge defrost ice bilds up and freezes and then water comes...


Hello, The drain behind the back panel in the freezer is frozen or blocked up. Remove the back panel remove as much ice as possible and pour boiling water in the bottom section under the evaporator. be careful not to touch the aluminum it will cut you or break. you will see the drain hole sometimes it takes a while to thaw all the ice. Hope this helps and please rate me Thank You.

Jun 07, 2011 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

My upright Frigidaire freezer is not freezing completly. The food is still frozen but when I put in my new popcilcles to freeze ( a week later) they are slushy when they should be completly frozen solid....


Check temp. in freezer shoud be 0 to -5 Deg. Check condensor if dirty clean some units had a recall on diers cap.tube to far in dier also check for ice on back wall if icedup check defrost heater and defrost timer check evap. fan make sure it's turning.

May 19, 2010 | Frigidaire 20 cu. ft. / 566 liter Upright...

1 Answer

FREEZER MAKING ICE, BUT FOOD IS THAWING


If you have a Freezer on the top model Kenmore, with warm temps in the fridge, AND water dripping onto the top shelf of the lower fresh food compartment (FFC), this is usually caused by a clogged defrost drain. Since Kenmore is not an actual manufacturer of anything, they take other brands, i.e. Kitchenaid, GE, Frigidaire, etc., take their names off and put on a shiny Kenmore nametag. This is a common problem with Kitchenaid refrigerators. You can determine if your Kenmore is made by kitchenaid by looking at the model # tag. the first three digits will indicate the manufacturer, Kitchenaids begin with the sequence, 106.*.If this is indeed how your model # begins, keep reading. Since the water cant go down the drain tubing to the pan at the bottom of the unit, it builds up on the freezer floor, eventually blocking the air return vents from the fridge to the freezer, and the vent from the freezer to the fridge. YOu can check this very easily. Look at the ceiling of your FFC, near the back. toward the sides you will see two square holes, about 2" square, stick your finger and feel around the inside of those holes, do you feel any ice/frost, or do you just feel styrofoam, you might even see frost/ice below the level of your ceiling? This drain usually gets clogged with defrost water that does not completely drain, then of course it freezes, eventually plugging up the drian hole located at the level of your freezer floor, behind the back wall. The water keeps accumulating, and freezing, on the freezer floor, eventually filling in and clogging the air vents..no air flow , the fridge wont cool. The easiest way to resolve this, empty out all contents and store someplace cold for 24 hours...a 2nd fridge, outside in a cooler if its cold like here in chicago. After its empty, unplug, open both doors and blow a fan for 24 hours. Prepare for an abundance of water due to melting ice.
After you defrost, you can plug it back in and it will be fine, HOWEVER, I suggest you take the back freezer wall off, you might have to take a floor cover off first, likely 2-4 screws in both the floor and the back wall. When you have the evaporator exposed, you will see a black cal rod defrost heater underneath the evaporator, as well as your drain hole just to the right of center underneath both heater and evaporator. Take a piece of 12-14 gauge solid, not stranded wire, removing the insulation and exposing the entire 6-8" piece of copper wire. wrap the wire around the diameter of the cal rod heater, 3-4 turns should be sufficient, and stick the other end of the wire down that drain hole. This will melt any ice that will build up in the future, everytime your unit goes into defrost cycle, so this wont happen again.

If air vents are clear of frost/ice, next thing to check is the back wall of your freezer, does there appear to be frost/ice/snow on the back wall? If so, your unit is not defrosting. On most Kenmores, this is usually caused by your defrost timer, located in the canopy mounted at the top of the FFC on Top freezer models, or your defrost thermostat, which is clipped onto the evaporator coil inside your freezer. Again, if its a 106 model Kenmore, this thermostat will have a pink and a brown wire coming into/out of it. My suggestion, if it isnt defrosting, change both. tjhe defrost control will connect with a plug, but you will have to hard wire the thermostat, ( cut wires from old, strip wire, and connect using wire nuts and electrical tape.)

Since y ou mentioned the water accumulation, more water recently, my diagnosis would be the former versus the latter, as the lack of actual defrosting coincides with lack of defrost water, however I'll never say never.

If your unit is a side by side model, check for ice on freezer floor...clogged drain. Check again for frost/ice on back wall, not defrosting, check same two parts, (the heaters rarely go bad on Kitchenaids, but never say never) You should also check for air flow into fridge, even if no frost / ice visible on back wall. Open the FFC door, and locate the air vent near the top, back of the fridge, on the left wall. While depressing the door switch, AND WITH THE FREEZER door closed, put your finger/hand near that vent. Do you feel any cold air? If you dont, you could have a bad door damper, not uncommon, or a bad damper control--> the temperature control WITHOUT the off or "0" position.

If any of this seems a bit overwhelming, I suggest you have a reputable repair technician check your fridge.

Oh, and lastly, you WILL NOT have two compressors, one for each compartment, nor will you have two sets of defrost heating elements, one for each half.
ALL cooling for 99% of refrigerators made in last 25 years takes place in the freezer, with the fridge being an empty box, except for an air intake vent, and an air exhaust vent which leads directly back into the freezer. When a refrigerator unit seems to still be cold in the freezer, but not cold enough or not cold at all in the FFC, its ALWAYS going to be caused by lack of air flow. But as you can see, there are a few things that can cause that lack of air flow.

Apr 05, 2010 | Frigidaire 14.1 cu. ft. Upright Freezer...

1 Answer

Leeking water inside fridge from top


Defrost drain is clogged. This accessable thru the back wall of the freezer. Also depending on your model some also have removable Bottom floors of freezer that also get ice accumulation. When the defrost drain gets clogged water from the defrost cycle has no where to go so it stays and accumulates ice till eventually it leaks into the fresh food section. Clear the drain completly and you will have no more problems.

Feb 02, 2010 | Freezers

1 Answer

FREEZER TOO WARM


Hi, Are you seeing ice or frost? Is frost building up on the freezer back wall? I can help you, just need to be clear.
Thanks
Vic

May 24, 2009 | Freezers

1 Answer

Kenmore Ice Maker Not Making Ice


the water that is frozen in the fill tube could have come from the old water valve that you replaced ,you got to get the ice out, the easiest way ,though not the fastest ,is to unplug fridge for 24 hrs . and leave the doors open to let it defrost, the plug back up and hopefully in 5 or 6 hrs you'll have ice

May 20, 2009 | Freezers

1 Answer

I have a Kenmore side/side with water dispenser and ice maker. Ice maker is not making ice, but I still get water. Every once in awhile I see a puddle under fridge (a large puddle). When I pull the fridge...


Hi TJ,

It'll cost around $65.00 to take care of this problem. The problem is the water inlet valve. The part number is 4389177 and can be picked up at your local appliance parts retailer or you can get one online maybe for a better price (just plug the part number into your favorite search engine).

Here's what's happening... The valve I mentioned is actually a "dual coil" unit. One coil supplies the cold water, the other feeds the ice maker. These "coils" are independant of each other, so one coil can fail and the other can keep on truckin', no problem. But what you have is an Ice Maker coil/valve that is weak and it's allowing water to bypass.

Basically the IM valve isn't closing shut completely. Imagine a dripping faucet... that's what it's like except you can't hear the drops, you can only see the results. Imagine drop by drop rising up that tube behind the fridge and into the IM. One drop at a time. These drops of water go into the freezer compartment through the IM fill tube. Now when these little ***** drops slide down the fill tube inside the freezer compartment they flash freeze before they reach the IM. One drop after another... drip drop drip drop. All these little droplets of water eventually form a glacier inside the fill tube. 

OK, now we're at the point of glatiation. The fill tube (just behind the ice maker) has completely frozen solid. Now... when the IM "calls" for water to refill itself, the (failed) valve opens up and lets full pressure through. But where is this water/pressure going to go? The pressure builds inside the 1/4" water line until it can't handle it any more, the pressure looks for the path of least resistance. That path is the connection that you found loose. It blew out because the fill tube (into the freezer) is blocked with ice and the reason it's blocked is because the valve isn't shutting off completely.

That's alot of words to say this... it's an easy fix. Get the valve (above). Pull the fridge out. Unplug it. Turn the water off at the wall. Remove the water line going into the valve and set aside. Remove the cardboard panel. Remove the 2 screws holding the valve to the fridge. Pull the valve out. Note the electrical and tubing connections carefully. Get your new valve out and install the electrical and tubing just like the old one. Then rebuild, turn on the water and look for any leaks (use a flashlight and take a minute or two here... finding a leak now will save you alot of misery later). Replace the cardboard and plug it back in.

There ya go! Your first major appliance repair job done successfully? Priceless.

SG

Mar 25, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

Sears Coldspot 17 frostless freezer not defrosting


One reason for the fan running is that it is trying to distribute the air in the compartment. Look at the very rear of the freezer on the bottom and see if the little vents, which allow water to disperse, are not filled with frozen ice. If so, turn off the fridge (unplug it) and use a hair dryer to melt that ice until it is all gone. That will probably fill the condensation pan under the unit and you'll need to empty it.

Feb 01, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

2 Answers

FREEZER ALARM WILL NOT SHUT OFF


Use a freezer thermometer and tell me the actual temperature. Or at least store some ice cream and see if it stays brick hard. Unless I have some idea of the actual temp I can't tell if defective freezer or alarm

May 11, 2008 | Kenmore 16.7 cu. ft. / 473 liter Upright...

Not finding what you are looking for?
Kenmore 16.7 cu. ft. / 473 liter Upright Freezer 23725 Logo

264 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Freezers Experts

AJMAL KHAN

Level 2 Expert

382 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Jay Finke
Jay Finke

Level 3 Expert

1338 Answers

Are you a Kenmore Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...