Question about Kenmore 57029 Side by Side Refrigerator

3 Answers

Ice machine will not dispense ice through front panel.

The actual model number is either 55251 or 56261

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  • pjcdenver Apr 26, 2010

    The ice is being made properly but the it appears that the auger that feeds the ice through to the door is not turning.??? When the switch is activated by the glass I can hear a humming noise but clearly the ice is not being feed to the drop through to the door...

  • pjcdenver Apr 28, 2010

    I will have that info soon. I did notice that another fridge w/icemaker that the " fork-like " mechanism that is apparently affixed to a motor or drive shaft and turns the auger assembly will spin with out the ice tray assembly in the fridge when the button is pushed to dispense ice. On my friend's fridge, the fork will not turn when the dispense button is pushed.. Could this be a motor issue and if so, can the motor be accessed through the rear panel of the fridge? I could send a rough sketch of the fork, if you'd like...

  • pjcdenver Apr 29, 2010

    I will try this on Saturday....will let you know.

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Check the ice bin for an ice jam and clear it. The motor is running as you can hear it hums. The couplings are dis-aligned causing the auger not turn or a gear inside the motor is broken.

Open the freezer door and remove the ice container then remove the two screws attaching the cover to the motor housing.

Remove screws securing the motor bracket and allow the motor to drop down. Press the ice dispenser button then check whether the drive shaft turns or not; if it does, hold the drive shaft and check it if it can be easily prevented from turning. Replace the motor if it hums but the drive shaft is not turning or if stops easily when held indicating that a gear is broken or the motor is just humming and not running at all.

Check the coupling if the motor turns out to be running fine and drives the shaft properly.

Posted on Apr 29, 2010

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Need the model number off the label inside the fresh food section. The number you have provided is not a correct or complete number. The label will have model and serial number both.

Posted on Apr 26, 2010

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Hello,Your water line could be frozen in the door. You can disconnect the line at the bottom before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does, leave the door open till it thaws.

If it doesn't come out there disconnect it at the water inlet valve and see if it comes out there. The valve could be bad.
kindly check the water filter if it's in good shape if not it has to be replaced.
take care.

Posted on Apr 25, 2010

  • Hammid Disu Apr 27, 2010

    hello,i suspect it's the auger or the screw holding it that is producing the humming sound.so you will have to turn the screw AND ALSO TAKE OFF THE ice THAT GOT IT STUCKED.and also check if the water valve gets enough water that could allow it push to the door.kindly empty the ice tray yourself manually and you will notice that it till dispense ice from the front door.it's the ice that got stuck that did not allow the screw to turn well to allow it to dispense through the front door..
    you can as well visit the link below for a more comprehensive instruction...



    http://www.youtube.com/watch?v=oPAY2LsKV...
    OR
    http://www.youtube.com/watch?v=-EBiLyYXM...
    wish you good luck,

    TAKE CARE.




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Posted on Jan 02, 2017

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