Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Waht does the Code FL and LO mean? And how do I fix it? The Start/Pause button keeps blinking, the door is locked and the cycle will not complete? I had an appliance repair man out yesterday to fix it who obviously was not Maytag certified. He charged me $189 and did not fix the problem. I am so frustrated.

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  • donnamo521 Apr 25, 2010

    Model: MAH5500BWW

    Serial: B4990378EX

    Style: (Y) Y7909241



    I appreciate your expertise. If your reply with parts is going to cost an additioanl $12.99 please do not reply. I'm not sure how this works but I'm already out so much money on it.



    Thanks for your help.

  • donnamo521 Apr 26, 2010

    Very helpful!

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  • Master
  • 949 Answers

Sorry you are having trouble, here is what the codes mean.

LO means the door failed to unlock after 11 attempts
Possible causes:
Door lock solenoid
Loose wires to solenoid
Faulty door lock switch
Faulty door lock sense switch
Bad control board

The FL is the same set of symptoms.

From my experience the trouble is the lock solenoid has failed, and unfortunately most often when that does fail it takes the control board out at the same time. If you can get me the complete model and serial number from the tag on the back of the console I can get you the part numbers I suspect you need if that helps...


Posted on Apr 25, 2010

  • Philip Apr 25, 2010

    Hi,

    Sorry you are out so much, there are no additional charges from me for this.

    The part number for the control board is 22004446 and has a retail price of $230.41
    The part number for the latch assembly is 22004435 and has a retail price of $110.41

    Sorry to be the bearer of such bad news on this. You may want to call Maytag and see if they are willing to assist with the parts for you, every once in a while you may be able to talk them into sending them to you... worth a try.

    Their number is 1-800-344-1274


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F8 E1 or LO FL Code in display:

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My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing


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If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

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