Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

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Top shelves of freezer is not cooling and no production of ice

Icemaker is not working and it seems like the 2 top shelves are not getting cold!

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  • Whirlpool Master
  • 43,501 Answers

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101


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Posted on Sep 29, 2010

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1 Answer

Ice maker not working at all top part of freezer and fridge not cold


HI JAMES.well i would try to get them both working properly first.again defrost for 24 to 48 hours first and try.u might get lucky.ALI

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your cooling matchine get damaged,there having a cooling matchine.

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I have a GE Profile model # TPX2451YEBS side by side fridge. Both sides are not cold on upper part. The food in fridge on top 2 shelves and door shelves is just cool. The frozen food in door...


Sorry to hear about your problem.

Sounds like you have a defrost issue. Hence your unit is not defrosting. All of this apply's if your freezer side has ice . If not. you have other issues, this does sound funny, but this is why your refrigerator side is warm, or not cooling.

Here is a list of some things that can go wrong.
1. Defective heat coil
2. Defective defrost timer
3. Defective defrost sensor
4. Defective Fan
5. Defective compartment inlet damper (on some models)

You should call a service company to resolve your issue.

Since I tried to help you, Please help me and Rate/Vote on the response. Thanks

Jan 02, 2011 | GE 23.1 Cu. Ft. Side-by-Side Refrigerator...

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I have severe ice forming in my freezer.


Hi,

On this unit the shelves are the cooling coils and carry the refrigerant (freon) through the system. They will attract the warm moist air by design, so if you have an air leak in the door or elsewhere it will tend to build up there first.

This being said you need to check something else first. Make sure the other shelves are cold. If they are frosted and cold like normal then you most likely have a door that is not closing all the way or a bad seal. If the lower shelves are not cold then you have a system problem, typically a refrigerant (freon) leak that is causing the top shelf to absorb most of the work and not enough refrigerant to flow to the bottom shelves.

I hope this helps

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Water collects on shelves and below the crisper bins at bottom


Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.

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HSS25IFMDWW- freezer frosting up but working


sounds like the defrost thermostat or you may have a crack in the water line causing the freezing.

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